ACH Product Manager - Payments - Associate - #1343390

You are a strategic thinker with innovative ideas. You have found the right team.



The US ACH Cash Management market is undergoing one of the most exciting and challenging times in recent history - clients are continually demanding ever faster, easier, and more efficient ways to make electronic payments. The ACH Product team is seeking a candidate to fill a Product Manager role. This Product Manager will be responsible for identifying and implementing strategic innovation, manage existing products and services relating to ACH Security Services & eLockbox, draft and update Policy and Procedure, and be a leader in client issue resolution. As the scope of ACH is ever expanding, the candidate will be required to be an active liaison collaborating with the ACH Product team, Sales, Service, Onboarding, Technology, Operations and other key cross-LOB partners in supporting and strengthening the JPM ACH position in the Industry.




Job Responsibilities

• Key contributor to the implementation, coordination and release of new ACH Product offerings


• Lead the product development roadmap and Innovation agenda working with the broader product teams and functional partners; Proactively manage revenue and volume forecasting process


• Develop detailed project execution plans and tracking against milestones; problem solve issues that arise during the project execution phase


• Develop and refine Policy and Procedure, as well as Client facing/marketing collateral related to new and existing product offerings


• Work with cross-functional teams through Ready to Launch to ensure implementations/initiatives are on track and engage internal and external partners/clients in order to fully understand the industry needs


• Frequent interaction with Sales, Service, Onboarding, Operations, Tech, legal and Compliance teams to keep abreast of all impacting priorities


• Proactively educate themselves on the broader Treasury Services initiatives and market developments in order to be a leader in formulating partner opportunities

Required qualifications, capabilities, and skills

• Minimum 3+ years of project/product management and/or minimum 3+ years in banking with proven understanding of the payments business


• Proven understanding of current payments opportunities and how to prioritize strategic initiatives


• Proven understanding in project management, innovation and the ability to think strategically about how to advance business-led solutions


• Exceptional written and oral communications skills required, including the ability to synthesize "the story" for executive-level audiences and adjust messages and style based on different audiences and agendas


• Proven ability to build strong, cohesive partnerships with internal and external stakeholders, working effectively in a matrix organization


• Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution


• Self-motivated, willingness to attain goals, and ability to thrive in a fast-paced environment working independently

Preferred qualifications, capabilities, and skills

• Bachelor's Degree preferred or relevant experience


• ACH Product knowledge and AAP Certification are strongly preferred


• Demonstrated knowledge of financial and strategic modeling/analyses and develop business cases (e.g., new market and product initiatives, pricing, operating model changes)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Jersey City,NJ $82,650.00 - $115,000.00 / year