PMO Analyst (100% Remote) - #1672287


Date: 2 weeks ago
City: Chantilly, VA
Contract type: Full time

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

  • Update or create new procedures, templates, guidelines and other project related documentation and analysis in the PMO to assist project managers transitioning to Agile best practices.
  • Use ServiceNow PPM to analyze projects to determine if they are on schedule and compliant with PMO standards.
  • Provide management support under the direction of the program manager or project director.
  • Oversee the completion of project tasks and monitor adherence to perpetual project management process standards.
  • Follows up on open items and track issues.  
  • Apply knowledge of the best practices for project administration to their key duties, including resource allocation, task planning and progress reporting.
  • Oversees various tasks of a highly complex nature.
  • Monitors each assigned task, implements and assures adherence to task level quality and methodology standards, and keeps the Program Manager abreast of all problems and accomplishments.  
  • Anticipates problems and works to mitigate the anticipated problems.
  • Coordinates with the Program Manager to ensure problem resolution and customer satisfaction.
  • Prepares activity and progress reports regarding all assigned tasks.  Reports in writing and orally to company and client representatives. May serve as a technical authority for a particular task area.
  • Can complete tasks within estimated time frames and budget constraints.  
  • Interacts with client management personnel.
  • Advanced proficiency in analytical, organizational, project management, interpersonal and communication skills (verbal and written).
  • Customer- and relationship-focused, process-driven, metric-focused, results-oriented, organized, self-directed.
  • Ability to multi-task and solve problems innovatively.

  • Agile certification (Required).
  • 3-5 years of progressive experience managing average-scale initiatives in an engineering or technology environment
  • 5-7 years of project management experience. 
  • Knowledgeable of PMO standards
  • 3-5 years’ experience creating procedures, guidelines and other project related documentation and analysis in the PMO
  • Experience using ServiceNow PPM (preferred)
  • Project Management Professional (PMP) certification preferred.


  • Bachelor's degree in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience.  

Clearance Requirements:

  • Must be a US Citizen
  • Must have an Public Trust Clearance or the ability to obtain one

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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