Admin Quality Control - #1687273

Hertz


Date: 2 weeks ago
City: Oklahoma City, OK
Contract type: Full time

A Day in the Life:

The primary objective of the Quality Control Asset Administrator is to research and process all theft packages to maintain accuracy in filing, distributing, and recovery processes. Complete additional research on vehicle history using research skills and provide a recommendation on final disposition of theft submissions for missing/stolen vehicles. Ensure all rental agreements are properly closed accurately/timely.

The starting salary for this role is $55,000.

What You’ll Do:

  • Research and analyze all Hertz systems to confirm all processes are being followed as it relates to theft packages. Ensure proper documentation is obtained and processed accordingly.
  • Confirm all approvals are received prior to submitting a theft package.
  • Maintain proper documentation on any theft packages and confirm stolen status with local police authorities.
  • Routinely supports various internal/external stakeholders.
  • Retrieve and work Emergency Roadside Service cases which involve claims of stolen or missing vehicles.
  • Contact previous renters for verification of return information.
  • Process possible stolen vehicles with the appropriate hold code until stolen status is confirmed.
  • Responsible for researching and processing impound notices in a timely manner and ensuring proper follow up with Fleet Pool managers.
  • Maintain Impound/Repo email boxes and ensuring a timely response.
  • Generate, review, and analyze various reports.

What We’re Looking For:

  • College degree in a business-related field or experience in a back-office functionality for 2+ years preferred.
  • Experience in vehicle recovery and collection process.
  • Excellent organization, time management, investigation, and analytical skills.
  • Ability to work independently as well as part of a team.
  • Team oriented, flexible, and focused on completing projects in a timely manner.
  • Excellent organization, time management, and prioritization skills.
  • Strong verbal and written communication skills.

What You’ll Get:

  • Up to 40% off the base rate of any standard Hertz Rental  
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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