Director of Surgical Services - #1687407

Gated Talent


Date: 1 week ago
City: Richmond, VA
Contract type: Full time
The role of the Director of Surgical Services lead the perioperative team by focusing on safe patient care while effectively managing operations. The Director of Surgical Services has 24/7 responsibility for their departments

What you will do in this role:

  • You will accurately identify real/potential problems affecting the service and implement solutions with follow-through and communication
  • You will actively participate in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those one represents
  • You will advance the customer experience in Surgical Services
  • You will coach subordinates by providing feedback, and constructive critique of work, facilitating individual development plans, and documenting their job performance
  • You will adhere to all Human Resource policies
  • You will effectively communicate departmental, organizational, and industry information to staff
  • You will facilitate evidence-based employee engagement practices
  • You will effectively build strong relationships and networks to deliver upon organizational and department goals
  • You will participate in employee and patient rounding and identify and mentor potential future leaders
  • You will enforce standards of care for surgical services and develop processes to measure and ensure consistent compliance
  • You will develop, implement, and evaluate an ongoing surgical services program that assures quality patient care consistent with the Hospital’s mission
  • You will monitor compliance with regulatory, accrediting, and hospital policy, environmental, patient, and personnel safety
  • You will oversee a PI program that consistently monitors and evaluates critical aspects of care.
  • You will be responsible for department’s operational excellence by ensuring the delivery of quality services in accordance with applicable policies, procedures, and professional standards
  • You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
  • You will enforce a safe procedural site and patient verification policy
  • You will monitor and respond to quality event reporting
  • You will support new program strategies and/or program enhancements which would expand patient services
  • You will develop, prioritize, and defend capital equipment requests
  • You will be responsible for the fiscal management of the department; ensure proper utilization of organization’s financial resources
  • You will advance the growth agenda for Surgical Services
  • You will strive to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
  • You will demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community
  • You will develop and build strategic internal and external networks
  • You will promote consistent positive patient interactions that advance the agenda of unparalleled patient service
  • You will practice and adhere to the Code of Conduct philosophy and Mission and Value Statement
  • You will perform other duties as assigned

What qualifications you will need:

  • A bachelor’s degree in nursing required
  • Master’s degree in Nursing, Business Administration, Healthcare Administration, or a related field preferred
  • 3+ years of experience in a leadership role preferred
  • Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required
  • Certified Nursing Operating Room (CNOR) preferred
  • Certified Surgical Services Manager (CSSM) preferred

General Comments

  • 292 Beds
  • OR – 18, not including C-section ORs, right now they go to Labor & Deliver (2 of 18 are C-section rooms)
  • Do not do open hearts, but do complex neuro, comprehensive stroke center
  • Robotics – 6 XI robots, do Ortho there, heavy ortho spine, have Mazor robot
  • Looking to grow ortho, neuro, spine, plus oncology, have GYN oncology that is a niche for them, heavy oncology presence there
  • Have HCA employed anesthesia group, physician splitters, a mix of employed, splitter surgeons, independent but loyal surgeon group as well
  • Challenges Need to teach some of the basics, look at policies/processes/etc.
  • In a joint commission window
  • Volume anywhere between 35-55 on average, busy day 52-55 cases
  • Have about 4-6 Managers under the Director, report to the COO (Candi Carroll)
  • Staffing getting better, has been one of the biggest challenges, the Division’s support for them to have contract labor is great

Salary Range- 130 K- 170 K (based on leadership YOE, internal equity, etc)

  • Bonus potential up to 22.5% potential with a standard target of 15% potential

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