Logistics - Domestic Freight Agent - Transcon Agent - #1690800

Like working with great team and fantastic customers?

Check out Expeditors!

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job: Transcon (Transcontinental) Agent– help to schedule and monitor shipments!

Transcon involves transporting many different types of cargo via ground, air, and ocean across North America, including Mexico and Canada.  Transcon is fast paced, creating an exciting and creative work environment that involves collaboration with customers, service providers and other Expeditors locations.  

An Expeditors Transcon Agent responsibility may include:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace TRANSCON Files and reporting
• Use export TRANSCON Workflow on daily basis
• Ensure accurate and timely client and vendors billing.
• Ensure delivery of freight and timely clearance when applicable
• Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Meet KPI standards in accordance with the Company’s procedures        
• Network communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Skills needed for Transcon Agent

• Pro-active, strong organizational skills.
• Good computer skills (Excel, Word)
• Fluent in reading/writing/communication in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Helpful Characteristics!

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
• Positive and willing to help attitude!

All your information will be kept confidential according to EEO guidelines.