Food & Beverage Reservations Coordinator - The Little Nell - #1701636

Aspen Skiing Company


Date: 4 days ago
City: Aspen, CO
Contract type: Full time

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 



Summary
The Food & Beverage Coordinator handles daily administrative duties for Food & Beverage department of The Little Nell.  Oversees daily office operations and guest restaurant reservations.  Assists with training and operational supervision. Develops Hostess team. Ensures effective communication in food and beverage division.       

Job Posting Deadline 
Applications for this position will be accepted until May 31, 2024.

Essential Job Functions
•    Communicates daily with F&B Director, ensuring any urgent requests or issues are brought to light immediately
•    Communicates daily with F/B dept heads on operational needs
•    Maintains daily reader board in Food and Beverage
•    Maintains Food and Beverage 90 day calendar
•    Maintains Food and Beverage Check Book
•    Answers phones, transfers to appropriate extension or takes messages, handles guest or vendor requests when appropriate
•    Is able to supervise outlet hostess team
•    Types all correspondence for the division, including daily reader board, menus, letters, memos
•    Organize and maintain all F&B files, both computerized and hard copies
•    Maintains current mailing lists
•    Maintains office premise in a neat and orderly manner
•    Orders office supplies based on par levels and special needs
•    Manages mail for Division Head, including sorting daily “in” box and “out” box, handling samples and returns, and all other mail related duties
•    Reviews invoices for Division Head approval
•    Takes and distributes weekly divisional meeting minutes
•    Maintains office equipment, arranges service as needed
•    Maintain personnel files for division managers, including preparing PAF’s for  Division Head’s signature
•    Adheres to confidentiality agreement
•    Notarizes documents as needed
•    Assist in sourcing products for division
•    Run errands off property as requested by Division Head
•    Handles small catering functions as requested
•    Assists in F&B outlets during peak periods or staff shortages as requested
•    Understand supervisory duties in all F/B areas
•    Act as a supervisor in all F/B areas when needed
•    Assists Division Head with projects as requested
•    Is familiar with and adheres to hotel policies and procedures



•    High school diploma or equivalent
•    College degree preferred
•    Food & Beverage operational experience preferred
•    Strong typing skills, minimum 50 wpm
•    Working knowledge of Microsoft Word and Excel
•    Excellent phone skills
•    Reads, writes and speaks English fluently



Supervision Given and Received 
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of the Assistant Food & Beverage Director. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements 
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance 

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•   Health, Dental and Vision Insurance Programs
•   Flexible Spending Account Programs
•   Life Insurance Programs
•   Paid Time Off Programs
•   Paid Leave Programs
•   401(k) Savings Plan
•   Employee Ski Pass and Dependent Ski Passes 
•   Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.  

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here

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