Manager, Operations II - #1701930


Date: 4 days ago
City: Ontario, CA
Salary: $104,680 - $135,000 per year
Contract type: Full time
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Leads a team that can be comprised of a combination of Supervisors, Material Handlers, Operators, Planners, Maintenance, and/or Warehouse personnel in the execution of processing and operational requirements that can include the shipping and maintenance departments of the facilities. Has budget responsibility for their respective departments of responsibility.

What You Will Do

Operational Excellence (35%)

  • Leads the implementation of corporate safety and health programs to establish and ensure a safe working environment, including establishing accountability systems that improve compliance and safety results
  • Drives all continuous improvement processes at a shop-floor level, including lean operational culture, safety and safety improvement events, quality requirements. Fosters a culture that promotes continuous improvement of people and processes. Audits standard work, countermeasures.
  • Manages capacity planning process to develop plans to meet Customer requirements, assess new business, and maintain positive Customer relationships.
  • Has P&L responsibility for their respective departments of responsibility.

People Leadership (35%)

  • Improves and resolves internal complaints with assistance of Plant Manager.
  • Improves and resolves external business-related complaints working with operations staff. 3. Provides for and ensures training of newly placed employees in all classifications occurs.

Customer Relationships (10%)

  • Routine Customer interaction related to all facets of Customer processing and shipping needs.
  • Provide support to Customer audits and Quality investigations.
  • Support Customer visits and Business Reviews.

Delivering Results (20%)

  • Improve Safety and Quality metrics while handling Customer products, operating equipment, and performing routine job functions.
  • Manage and improve area expenses to ensure P&L targets are achieved.
  • Customer Service – Ensure Customer processing needs are met from inbound receipt of product to return shipment.
  • Improve accuracy during product processing to eliminate Customer product damage and process nonconformances, investigating Quality issues as needed.
  • Improve employee engagement through use of Lean Principles to improve Safety, Quality, Delivery and Cost

What You Will Need To Be Successful

  • Bachelor’s degree preferred, with 8+ years of leadership experience.
  • In lieu of Bachelor’s degree, 12+ years of operations experience, including 7+ years of leadership
  • Regulatory/ ISO experience highly preferred
  • Budget preparation
  • Working across plant locations and with corporate functions
  • Driving diverse and complex agendas (Customer, employee, SQDC)
  • Talent selection and development
  • Planning, coordinating cross-shift/ department activities
  • Managing leaders
  • Adapting plans and resources to meet production requirements
  • Effective interpersonal skills
  • Data analysis and data-driven problem-solving
  • Prioritization and ability to adapt to changing priorities
  • Delegation

What We Offer

The opportunity to join a company that will invest in you for the long-term. STERIS couldn’t be where it is today without our incredible people. That’s why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with STERIS is our ultimate goal. We do this by providing:

  • Competitive pay
  • Annual merit bonus and incentive plans
  • Medical, vision, prescription, dental and life insurance
  • 401(k) with a company match
  • Paid vacation time and paid holidays
  • Tuition assistance
  • Opportunities for advancement

Join us and help write our next chapter.

Pay range for this opportunity is $104,680.00 - $135,000

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by

  • 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

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