
The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Clean/Buff floors daily according to hotel standards.
- Shampoo carpets in the public areas according to hotel standards.
- Shampoo furniture as needed according to hotel standards.
- Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift.
- Handle all requests for luggage assistance at check in/out in a friendly, efficient and courteous manner.
- Practice safe work habits to ensure safety to guests, fellow associates and self.
- Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
- Complete daily assignment check list and submit to supervisor at the end of the day.
- Perform other tasks/jobs as assigned by the supervisor or manager.
- Access to back of house areas of the hotel and sensitive information.
- Interact and occasionally have unsupervised contact with guests and/or colleagues.
- Access and control to sensitive areas in the hotel premises, including, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets.
- Drive safely on behalf of the company for business reasons.
- Maintain a high level of trust and responsibility.
- Represent the company with a certain level of reputation and good character as well as exercise sound judgement.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:
- Now offering Daily Pay! Ask your Recruiter for more details.
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
PROPERTY INFORMATION:
Featuring free WiFi and an outdoor swimming pool, Hilton Arlington offers accommodations in Arlington, 0.7 mi from Six Flags Over Texas. AT&T Stadium is 1.9 mi from the property. All rooms include a fridge, coffee maker and a flat-screen TV with cable channels. Certain units have a seating area with a sofa. The rooms feature a private bathroom fitted with free toiletries and a hairdryer. A buffet breakfast is served every morning. The on-site restaurant, R Bar & Grill, offers various drinks and dishes of Texas region cuisine. Room service is available upon request.
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