Food Server

JOB DESCRIPTION:

• Greets guests with warm smile, maintain eye contact, and communicate in a professional and pleasant demeanor.
• Maintains detailed knowledge of menu items, as well as wine lists, including ingredients, preparation, and sourcing.
• Answers questions regarding menus items and ingredients and provide information regarding diet items and specials.
• Suggest appropriate wines and other beverages to go along with customers meals.
• Maintain knowledge of any items that the kitchen may be running out of.
• Inform guest about the time it will take for their orders to be prepared and served.
• Relay orders to the kitchen and ensure that they are prepared according to recipe.
• Check prepared order for accuracy and portion and ensure that they are served in a time efficient manner.
• Prepare drinks according to customers instructions and serve them in a timely manner.
• Ask guest if they would like any else with their order.
• Assist cashier in preparing check for serves meal and deliver check to guest.
• Take payment I exchange of services rendered and tender change.
• Make sure that tables are cleared, cleaned and bussed properly before the next set of guests arrive.
• Adheres to all responsible alcohol service and consumption requirements as dictated by the state.
• Communicates to Matre D when leaving assigned workstation.
• Checks out with Matre D before leaving and signs out on employee log sheet.
• Completes side work as posted.
• Notifies Maiers or manager on duty of any guests concerns.
• Attends training sessions and retains knowledge covered therein.
• Performs other job- related duties as assigned.

JOB REQUIREMENTS:

Required:

• Possess a good working knowledge of all restaurant functions.
• Ability to manage multiple tasks and remain calm in very high paced and stressful environment and work under pressure.
• Ability to effectively present information in one-on-one and small group situations to guests and other employees of the organization.
• Physical ability to access all areas of the restaurant.
• Withstand prolonged standing, walking, stretching, bending, kneeling, lifting and carrying items.
• Work in close quarters or small rooms and is occasionally exposed to hot, cold, wet and/or humid condition. Work environmental factors include noise, dust, and smoke.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High school diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.

Preferred:

• Previous experience working in a similar setting.