
SUMMARY
Manage the donor database including data entry, reporting, thank you letters, support for development mailings, moves management, prospect processes and administrative support for the development team.
JOB OBJECTIVES
Administrative Support
- Maintain Development department files including data entry, typing, photocopying, mailings, spreadsheets and perform general administrative tasks.
- Prepare and distribute donor appreciation letters in collaboration with members of the Board of Directors and leadership team.
- Maintain inventory of printing supplies for department including: envelopes, thank you notecards, board letterhead, business reply envelopes, and other general supplies.
Development Support
- Assists with organizing special events including the Community Luncheon, Night Out with MOCSA Cocktail Party and Auction, tracking table sponsorship payments and donations, guest lists, thank you letters, invitations and mailing lists, and event sponsor reports. Attends both large events and helps run the check-in process and lead check-in volunteers.
- Maintain and update donor records. Update and input donor information into Raiser’s Edge NXT and manage database administration. Process tax credit documentation and work with donors to submit forms and supporting materials.
- Generate timely thank you letters and other correspondence to donors.
Format and provide development reports/spreadsheets and mailing lists for direct mail pieces, invitation mailings, newsletters and annual report.
- Open mail and enter all gifts received into Raiser’s Edge NXT system, create deposits with accounting and administration team.
- Maintain gift records and manage additional donation portals, including Your Cause, Benevity, Venmo, PayPal, Cybergrants, Double the Donation, and possible others.
- Manage small portfolio of monthly donors, including updating credit card information, ongoing communications and stewardship.
- Provide any necessary reporting to accounting team to help reconcile the donor database to the accounting system on a regular basis.
The responsibilities described represent the primary responsibilities of the job. Other responsibilities may be assigned as warranted by business needs. The incumbent is expected to complete all assigned duties. Grant funds may only be used for the provision of approved activities.
KNOWLEDGE/SKILLS/LICENSURE/CERTIFICATION
Minimum Qualifications
Associate's degree or four years of combined education and/or experience. Experience managing a CRM, donor, or similar sales database system, Blackbaud Raiser’s Edge/NXT preferred, data entry, providing administrative and/or executive support, and customer service in an office setting. Proficiency in Microsoft Office Suite.
Preferred Qualifications
Experience in a nonprofit setting and/or interfacing with donors. Advanced proficiency in Blackbaud Raiser’s Edge/NXT or similar system, and Microsoft Office Suite including Word, Excel, and Power Point.
PHYSICAL AND MENTAL DEMANDS
- Physical Demands
Work is typically performed in an office environment. While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
- Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with staff, administration, funders, and others encountered in the course of work.
WORK HOURS
This is a full-time position; business hours are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
TRAVEL
Occasional travel throughout the Kansas City metropolitan area to perform special event duties.
BENEFITS
Full time benefits include 15 days of vacation, 15 paid holidays, 12 sick days, birthday holiday, winter break, 100% employer sponsored health, dental, vision, life, short-term, and long-term disability insurance, EAP, and 2% 403(b) match.
The salary range for this position is $46,000 - $58,000. The base salary range for this role is determined by several factors, including but not limited to education, skills, licensure and certifications, and experience. The upper portion of the salary range is typically reserved for existing employees and/or those with advanced credentials.
At MOCSA, the safety of our team and the individuals we serve is our number one priority. That’s why all offers of employment are contingent on the candidate successfully passing a criminal and child abuse and neglect background check, including fingerprinting.
APPLICATION INSTRUCTIONS
Please apply with a cover letter and resume via MOCSA Careers.
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