Exercise Manager

Department Overview

Emergency Preparedness and Response, Strategy and Execution, is responsible for enterprise level emergency management planning, training, exercises, and prevention within PG&E’s Wildfire, Emergency & Operations. The Strategy and Execution Exercise Section is responsible for developing, conducting, and evaluating a wide range of exercises in support of the Company Emergency Response Plan and associated annexes. The Exercise Section provides oversight to the company strategy and objectives aligning with executive leadership to address resiliency, tenacity, and full recovery of essential functions including other related emergency management activities including response support.

Position Summary

The Exercise Manager partners with leaders and PG&E subject matter experts to develop and recommend strategic direction for emergency preparedness and response and public partnerships. Oversees staff involved in the implementation of the enterprise level emergency management exercise program. Ensures compliance with all company and applicable external and regulatory safety policies and practices. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Supervises coworkers and collaborates with subject matter experts in the execution of all program goals and objectives.
• Develops strategic relationships with agency partners at the operational level.
• Utilizes knowledge of the industry, continuous process improvement opportunities and company business needs to assist in the development of emergency management strategy aligned with the business and related emergency management groups in the company.
• Presents recommended strategy to the director of strategy and execution for approval and implementation planning.
• Develops, coordinates, and evaluates a wide range of exercises in support of emergency preparedness and response.
• Supervises delivery of program related planning, training, exercise and emergency planning and response services to all lines of business.
• Supports increased preparedness and capabilities, instills advanced understanding of the California Standardized Emergency Management System (SEMS) and National Incident Management System (NIMS) based on the Incident Command System (ICS).
• Ensures an adequate level of preparedness across all staff in their assigned emergency roles.
• Ensures the completion of preparedness activities across multiple departments depending on the level of the emergency.
• Provides operational support to the planning, development, and implementation of electric or gas emergency incident restoration and recovery efforts.
• Assists with the implementation of emergency activation levels and use of mutual assistance as appropriate.
• Assists with the development of emergency recovery metrics.
• Collects information from post-event critiques and implements action items are completed and enforced.
• May solicit feedback from public emergency agencies on the quality of PG&E’s response.
• Analyzes trends and recommends improvements to Senior Manager.
• May attend meetings and support presentation to external emergency management organizations such as the State Office of Emergency Services (OES), CA Public Utilities Commission (CPUC), California Utilities Emergency Association (CUEA), and Western Energy Institute (WEI).
• Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition.

Qualifications

• Minimum:
• Bachelor’s degree in emergency management related discipline or equivalent experience.
• 8 years total relevant experience.
• 2 years of experience in a utility or related field.
• 5 years in emergency management or related field.
• Desired:
• Master Exercise Practitioner Certification, or equivalent.
• HSEEP (Homeland Security Exercise and Evaluation Program) experience, or equivalent.
• Certified Emergency Manager (CEM) by the International Association of Emergency Managers (IAEM) or equivalent.
• NIMS-National Incident Management System 100, 200, 300, 400, IS-700, and IS-800.
• ICS operational experience at or above the Branch Director level.
• Understanding of emergency management concepts, principles and practices.
• Knowledge of continuous process improvement and benchmarking concepts, methods and techniques.
• Strong communication, interpersonal and influence skills.
• Leadership skills with various levels of subordinates, peers and senior management.
• Analytical and strategic decision-making ability.
• Results driven and operationally focused; change management skills.
• Experience with Lean and Six Sigma principles.