Cashier

A cashier at La Madeleine is primarily responsible for taking customer orders, processing payments accurately at the register, providing friendly and courteous service, while maintaining a clean and organized front-of-house area. This role upholds the company's standards for guest experience and food quality, acting as a brand ambassador by delivering a warm atmosphere to every customer.

Key responsibilities include:

• Greeting customers: Providing a positive first impression with a welcoming smile and greeting.
• Taking orders: Accurately inputting customer orders into the POS system, ensuring all items are correctly selected.
• Operating the register: Processing cash, credit card, and other payment transactions with precision.
• Maintaining cleanliness: Keeping the register area, counters, and front-of-house clean and organized.
• Product knowledge: Familiarity with the La Madeleine menu to answer customer questions about items.
• Upselling: Suggesting additional items to enhance the customer experience
• Customer service: Addressing customer concerns promptly and professionally, resolving issues as needed.
• Teamwork: Collaborating with other staff members to ensure smooth operations.

Desired skills and qualities:

• Excellent communication skills
• Positive attitude and strong customer service ethic
• Attention to detail and accuracy with cash handling
• Ability to work efficiently in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays