Staybridge Suites El Paso Airport Area - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
This hotel is located only one mile South of Fort Bliss and the El Paso Airport. We are just minutes from Raytheon, Lockheed Martin, BAE Systems, AT&T, IBM and Boeing amongst many of the important Corporations of El Paso's Business Parks. Our suites have fully equipped kitchens, space to work, and room to relax. Additionally, our location offers great shopping, dining and exciting entertainment options just minutes from the hotel. Memorable entertainment venues are located nearby such as Sunland Park Racetrack and Casino, Franklin Mountains State Park, Wyler Tramway, Cielo Vista Mall, The Fountains at Farah and Mount Cristo Rey. Entry points to Juarez, Mexico are just a short drive away from our conveniently located El Paso hotel. For a relaxing evening, join us for our The Social Monday - Wednesday, then relax in our beautiful lobby. They can burn off some energy in our state-of-the-art Fitness Center. We offer the amenities and service that travelers need at the Staybridge Suites El Paso Airport Area hotel.