Assistant General Manager - Lolo's

Job Description: We are looking for a strong individual to assist the general manager with the day-to-day operations of the restaurant; including staff management, customer service and inventory.

Responsibilities:

• Hire, train and mentor new staff, set job expectations and conduct performance reviews
• Resolve guest questions and complaints and ensure a positive dining experience
• Place orders for ingredients, utensils and equipment and manage inventory
• Schedule shifts and assign table sections to waitstaff
• Manage payroll
• Ensure the restaurant follows health and safety regulations
• Record income and expenses, and balance cash registers
• Coordinate between back- and front- of- house staff
• Use problem-solving and decision-making skills to resolve issues

Qualifications

• Strong leadership skills
• Excellent communication and interpersonal skills
• Ability to motivate and lead a team
• Strong customer service orientation
• Passion for the hospitality industry
• Ability to thrive in a fast-paced environment
• Previous supervisory experience in a restaurant
• Experience using payroll software
• Accounting and arithmetic skills
• Bachelor's Degree in hospitality management or related field preferred