Receptionist

Job Ad: Receptionist at Breezy Hills Rehabilitation and Care Center

Facility: Breezy Hills Rehabilitation and Care Center

Position: Receptionist

Location: Lakeland, Florida

Shift: Full Time, Monday - Friday, 8:30 AM - 5:00 PM

Salary: $15.00 per hour

Job Description:

Breezy Hills Rehabilitation and Care Center is seeking a reliable and professional Receptionist to join our team. The Receptionist will play a vital role in ensuring smooth communication between residents, visitors, and staff. This is a full-time position offering a supportive and dynamic work environment.

Key Responsibilities:

• Answer telephones, assess the nature of the call, and direct the caller to the appropriate department or individual.
• Receive and deliver messages or transfer calls to voicemail when necessary.
• Provide accurate information to callers about the organization, including address, directions, and other inquiries.
• Operate the paging or telephone system to locate personnel within the facility as needed.
• Assist residents without phones by forwarding their calls to the nursing unit for communication.
• Greet visitors and direct them to the appropriate office or resident room.
• Ensure proper visitor sign-in and monitor access to the facility for security purposes.
• Maintain effective communication with families, residents, and external organizations.
• Help maintain a current file listing residents, emergency contacts, and key personnel within the facility.
• Ensure that visitors and guests abide by facility rules and regulations.
• Maintain HIPAA compliance at all times, ensuring the privacy and confidentiality of sensitive information.
  
  
  

Requirements:

• At least 2 years of experience in a nursing home or healthcare environment.
• Knowledgeable in computer systems, office equipment, and multi-line phone systems.
• Strong telephone etiquette and communication skills.
• Ability to incorporate new methods and principles into existing practices.
• Ability to manage multiple tasks efficiently and maintain organization in a busy environment.
  
  
  

Benefits:

• Generous Paid Time Off (PTO)
• Medical and Dental Insurance
• Company Perks
• Employee Recognition Programs
• Supportive, Team-Like Atmosphere
  
  
  

Apply today and become part of the Breezy Hills family!

We are an equal opportunity employer.