Director, Process and Systems Design - Internal Audit

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

The position is based in our Irvine, California Corporate Headquarters with the opportunity to work a few days remote per week.

Ingram Micro is on a transformational journey to evolve into a digital platform company. As part of this evolution, our digital systems and business processes are rapidly shifting to support a more agile, customer-centric model. This means continuous development, faster innovation cycles, and an increased need for strong, embedded governance across our digital investments.

Your role:

You will play a vital role embedding best governance practices and shaping how internal controls are designed, implemented, and maintained in a dynamic and fast-paced Agile environment, empowering Ingram Micro to move faster with confidence.

Reporting to the SVP, Internal Audit & Enterprise Risk Management, the Director, Process & Systems Design leader will be an integral member of the Internal Audit team, responsible for ensuring that Ingram’s systems and processes are designed and implemented with appropriate internal controls. Partnering closely with the Global Platform Group (GPG), Finance, CISO, CTO, and leaders across the enterprise, this role provides assurance and insight at key checkpoints and throughout the systems development lifecycle. This role will also collaborate closely with our Director, IT Internal Audit and regional Internal Audit Directors in helping the company scale its transformation while maintaining a robust control environment.

• Act as a partner-centric, forward-looking advisor to business, technology, and finance leaders on internal controls for agile system implementations and strategic initiatives.
• Serve as a key partner to key leaders in the Global Platform Group (GPG) including the VP Finance - GPG, participating in system development and governance checkpoints to provide expertise on internal controls, risk posture, and compliance.
• Embed internal audit insights early in the agile development lifecycle to support both speed and risk mitigation.
• Proactively assess financial, operational, and compliance risks related to system and process changes, including digital transformation and finance modernization efforts.
• Ensure management is defining internal controls well-aligned to evolving systems, mapped to relevant risks, and maintained as agile iterations progress.
• Collaborate cross-functionally to provide advice to management on design and documentation including regular updates to process flows, control narratives, and data flow diagrams.
• Advise management on impact assessments for technology and process changes, including:
• Materiality and financial implications
• Implementation timing and business readiness
• Downstream effects across IT and business environments
• Analyze global vs. local process design differences, identifying when standardization is appropriate or when country-level variations are needed.
• For agile-driven changes ensure management is documenting, tracking, and assessing for control and process impact.
• Build and maintain strong, trust-based relationships with business and IT stakeholders, influencing decisions that improve governance without introducing friction.

What you bring to the role:

• Bachelor’s degree plus 15+ years of experience in Process Design, Finance with a heavy emphasis in Internal Audit.
• Comprehensive understanding of risks, internal controls and the COSO Framework.
• Experience in auditing, risk assessments, internal controls over financial reporting (business process and knowledge of IT general controls).
• Expertise in financial reporting impacts and risks, process flow and data flow documentation.
• Experience with change management, emerging technologies, innovation, and transformation efforts.
• Ability to work in matrix organization and to discuss complex issues with any level of management and influence perspectives.
• The ability to speak up in a complex fast paced environment.
• Experience in leading and working in a matrixed organization.
• Ability to proactively engage internal and external stakeholders to identify risk and opportunities and develop value-added solutions.
• Collaborative approach and excellent communication skills are critical.
• Excellent analytical, presentation, and problem-solving skills.

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