Career Advisor

Department: Education, Training, and Youth Services

Location: Chelsea

Description

The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Career Advisor in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.

Key Responsibilities

• Responsible for developing a needs analysis and employment plan including goal setting.


• Gather information through interviewing and observing individuals.


• Provide feedback and an objective perspective as customer's evaluation their options or make career transitions.


• Support customers through transitions and facilitate decision making and goal setting including referrals to partners, to training, TRADE, Section 30 and ITA process.


• Maintain knowledge of state of the art career assessments; administer and interpret as appropriate.


• Research labor market issues and current workplace trends.


• Present a range of job search and career transition workshops.


• Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional service.


• Maintain contact with a large caseload of customers by telephone, email, and personal appointments.


• Perform other duties from time to time.

Skills, Knowledge and Expertise

• Minimum of High School Degree or GED required and minimum of three years of customer service or relevant experience required


• An Associate's or Bachelor's degree in human services, public administration, business management or related field preferred but not required.


• At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required.


• Knowledge and experience with WIOA, TRADE, RESEA, (and other Career Center Programs) regulations, programs, guidelines and administrative requirements preferred.


• Strong public speaking/presentation skills.


• Demonstrated ability to work sensitively with people from diverse backgrounds.


• Bilingual skills in Spanish are required.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.


• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.


• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.


• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.


• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.


• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.