
The Server is responsible for taking customer's food and drink orders, serving food and beverages, preparing itemized checks, and sometimes accepting payments primarily during PM hours. This role may also include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. Additionally, checking the identification of patrons to ensure they meet the minimum age requirement for alcohol purchase is required. The Server is expected to provide the highest quality of service possible to guests in an efficient and courteous manner.
QUALIFICATIONS:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations)
- Food Handlers certification (must comply with State regulations)
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position, including Alcohol Awareness, Food Handlers, Safety, etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position.
- Have a thorough knowledge of menus and specials in the restaurant.
- Service guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
- Clear, clean, and reset tables as needed.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures, and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked, tidy, and clean.
- Perform other tasks/jobs as assigned by the supervisor or manager.
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION: Redesigned with guests' needs in mind, Kansas City Marriott Country Club Plaza allows travelers to live in luxury while they're away from home. Providing easy access to many popular local attractions such as Uptown Theater, Sprint Center, Westport, and the Kansas City Art Institute, our elegant hotel is a great home base for short business trips or long vacations. Located within walking distance to the Country Club Plaza with complimentary door-to-door shuttle service as well. Elevating travel expectations, our rooms and suites feature large flat-panel TVs, complimentary Wi-Fi, and spa-like bathrooms. Guests can enjoy meals from one of our two restaurants or burn calories at our fitness center.
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