The Statler Dallas, Curio Collection - Safety & Security Supervisor

The Security Supervisor assists the Safety & Security Manager with the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned.

QUALIFICATIONS:

• Experience in a hotel or a related field preferred.
• Principles and practices of security management, including business management practices: personnel, administrative security preventative, investigatory practices, and related legal responsibilities
• Knowledge of city laws and ordinances.
• Certificate of Completion in Safety and Security Training (must comply with State requirements)
• CPR, First Aid and Heimlich maneuver Certified.
• Ability to work a flexible schedule
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.

RESPONSIBILITIES:

• Approach all encounters with guests and Associates in a friendly, service oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Responsible for the supervision of the Security Officers in conjunction with the Safety & Security Manager
• Maintain a friendly and warm demeanor at all times.
• Assist in coordination of special events or special projects as assigned
• Assists guest with problems with hotel services
• Identifies and resolves security related problems
• Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found
• Conduct safety and security inspections weekly and as necessary.
• Oversee the cleaning and organizing of garage and dock areas.
• Investigates incidents, accidents and losses suffered by the hotel, guests, Associates and visitors.
• Prepares reports relating to internal investigations of any losses or violations of Aimbridge Hospitality regulations, policies and procedures
• Assist with all security related training
• Assists in preparation of emergency management and contingency planning
• Performs other activities as assigned
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other Associates.
• Use proper two-way radio etiquette at all times when communicating with other Associates.
• Attend meetings as required by management.
• Perform any other duties as requested by management.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Praised as the first modern American hotel when it opened in 1956, The Statler, Curio Collection by Hilton, offers guests a genuine Dallas experience. This resilient 19-story landmark established Dallas as an epicenter for business and entertainment. In addition to the largest convention space in the southwest, the hotel boasted many firsts including elevator music and the city’s first and only heliport. Numerous celebrities performed in the Grand Ballroom including the Jackson 5 and Tony Bennett. The Statler symbolizes the heart and soul of Dallas and delivers the style and comfort you expect from a downtown Dallas hotel. Our newly renovated rooms and suites maintain a retro-forward décor and offer high-performance features including concierge iPads, mounted Smart HDTVs, complimentary WiFi and Nespresso coffee makers. Travelers can select a corporate suite for extra space with a separate living area and great views or spoil themselves with a Presidential Suite. Dining at The Statler will never go under the radar. Our restaurants include an all-day retro diner, a gastro Asian pub, and a social club boasting food and fun with billiards, ping pong, foosball, cornhole, and bowling. Our two bars include a rooftop pool clubroom and subterranean bourbon library. The Statler offers plenty of leisure opportunities including a rooftop pool and lounge, a multi-use fitness center, bowling and games, pop-up retail shopping and the relaxing garden court. With nine meeting spaces ranging from 250 to 12,437 sq. ft., everyone will find this to be the perfect downtown Dallas venue.