Scheduler A - FT - 40hr - Day

Description

Summary:

This position is responsible for making appointments; obtaining insurance and demographic information and handling telephones. Provides constant interactions with patients, families, caregivers, clinicians and physician practices.

Responsibilities

• Represents department as the initial contact by establishing and maintaining positive customer relations.
• Answers very busy phone lines and appropriately directs or processes calls.
• Completes intake registration process by obtaining benefits and demographic information.
• Schedules appointments in computerized schedule system. Tracks, schedules special consideration patients, and maintains the "on-call" list.
• Maintains therapist's templates and calendars for each month.
• Greets and processes new patients.
• Faxes documentation to physicians and schools, & assists with filing of the documentation into the medical record on a daily basis.
• Manages department cancellations to reduce charge backs to a minimum.
• Provides continuous information between departments, consumers and MD offices.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.
  
  

Education: HS GRAD/EQUIVALENT

Other Information

Required: Data entry required.

Minimum Experience: six months

Desired: Knowledge of medical terminology. Bilingual-Spanish or Portuguese preferred.

Working Conditions

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Org Unit: 1874

Department: Rehab Services Admin

Exempt: No

Salary Range: $16.50 - $30.44 Hourly