Public Safety Data Services Assistant I
City of Virginia Beach
Job Duties:
The Virginia Beach Police Department is 800 members strong. The Records Unit of the Administrative Division employs forty-five civilians and several sworn personnel. The Public Safety Data Services Assistant I & II (PSDSA I/II) positions report to the Support Services Supervisor and is engaged in work pertaining to the processing of warrants, protective orders, and transactions through the Virginia Criminal Information Network (VCIN) and the National Criminal Information Center (NCIC).
Provide data entry, search, and retrieve information into/from VCIN, NCIC and the police records management system as well as other state and federal databases, in accordance with established regulations
Receive, organize, and disseminate information and inquiries coming into the office, ensuring appropriate deadline requirements are met within Local, State, and Federal standards
Maintain cross-referenced electronic and/or paper files
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- Research and verify information pertaining to specific records to reduce duplication and ensure accuracy in compliance with state and federal audit standards; as appropriate,
Evaluate records (such as protective orders or warrants) and seek clarification from the issuing entity (court or other law enforcement agency)
The assigned work schedule may be day, evening or midnight shift and weekend work is required. After the initial training period, employees are assigned to a shift based on where the vacancy exists. The day and evening shift schedules are five 8-hour days/week or four 10-hour days/week. The midnight shift is four 10-hour days/week. Employees must be able to work various shifts, weekends, and some holidays in response to operational needs (with reasonable notice). Employees on the evening and night shift schedule receive a 5% differential in addition to their salary.
PSDSA II salary range: PSDSA II-G. 17; $37,269.10-$57,767.11
Job Description link: PSDSA II job description
The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.
This position will be filled as a PSDSA I (G.15, $33,804.20-$52,396.51) or PSDSA II (G.17, $37,269.10-$57,767.11) based on qualifications.
Disqualifiers:
The following is a listing of "disqualifiers" or concerns that could result in you not being selected for employment. Please consider these factors before applying. This is not an exhaustive listing.
Criminal History: Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals). Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent.
Traffic Violations: Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.
Drugs: Any involvement in the sale of illegal drugs as an adult. Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, or any derivative thereof (except marijuana) within the last five years. Illegal possession of anabolic steroids within the last 36 months.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Public-Safety-Data-Services-Assistant-I-00369.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.001668.1.pdf
Minimum Requirements:
PSDSA I MINIMUMS: High school or GED plus six (6) months experience in fields performing administrative and/or clerical functions; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. The appropriate certification (level A or level B) as an VCIN/NCIC operator must be obtained within six (6) months of employment and maintained continuously throughout the course of employment in this classification.
PSDSA II MINIMUMS: High school or GED plus 6 months experience in fields performing administrative and/or clerical functions
and 6 months experience performing the functions of a PSDSA I or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must have and maintain a Level “A” certification as a VCIN/NCIC operator continuously throughout the course of employment in this classification. Must have demonstrated the ability to independently and proficiently operate the VCIN/NCIC terminal, process Warrants and work with minimal errors.
SPECIAL REQUIREMENTS: The Virginia Crime Information Network (VCIN) system is administered by the Virginia State Police. CJIS/VCIN/NCIC certification is required, in addition to the successful completion of a background check, candidates must have U.S. citizenship or be a lawful resident of the United States and eligible for naturalization. All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Personnel assigned to the Police Support Services must be able to work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. Other positions within this classification may also be required work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs. Employees assigned to these positions are paid shift differential pay per City policy.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Required
Psychological Screening: Not Required
Attachments Required:
Preferences:
- Previous employment as a Public Safety Data Services Assistant or comparable position which included VCIN duties is highly desirable
- Experience using computers and working in a variety of systems to include, familiarity with police systems (NCIC, VCIN, local police records management systems)
- Experience maintaining complex/detailed records
- Familiarity with police codes and terminology
- Ability to multi-task and respond to competing priorities
- Data entry experience
- Experience processing confidential information
- Knowledge of legal forms and documents relating to warrants, summonses, court orders, background checks, sex offender registry or felon registrations is desirable
- Previous experience with law enforcement/public safety
- Experience in an environment with conflicting deadlines
Special Instructions:
Candidates who apply to this posting will be considered for the current vacancy as well as any additional vacancies for the next six months.
The selected applicant will be eligible for career progression to the next higher levels (PSDSA II and III as outlined in the job descriptions).
Successful completion of a police background investigation, including polygraph examination.
Level A certification as an VCIN/NCIC operator must be obtained within six months of employment and maintained continuously throughout the course of employment in this classification.
CJIS/VCIN/NCIC certification is required, in addition to the successful completion of a background check, candidates must have U.S. citizenship or be a lawful resident of the United States and eligible for naturalization.
Personnel assigned to the Police Support Services must be able to work rotating shifts in a 24/7 environment (days/evenings/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs.
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
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VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
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