Director of Social Services

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Job Title: Director of Social Services

Location: RegalCare at Lowell

Department: Social Services

Reports To: Administrator/Executive Director

• Position Overview: PT Day Shift* 30 Hour Position/Hours are Flexible*
  
  
  

RegalCare at Lowell is seeking a dedicated and experienced Director of Social Services to lead our Social Services Department. The Director of Social Services will oversee all aspects of social services for our residents, ensuring that they receive the highest level of social, emotional, and psychological support. This role involves managing a team of social workers, coordinating with other departments, and maintaining compliance with all relevant regulations.

Key Responsibilities:

• Leadership and Supervision:
• Develop and implement departmental policies and procedures that align with the overall mission and goals of RegalCare at Lowell.
• Mentor and support staff, fostering a collaborative and supportive work environment.
• Resident and Family Support:
• Conduct comprehensive psychosocial assessments for residents upon admission and regularly thereafter to identify needs and develop appropriate care plans.
• Provide counseling and emotional support to residents and their families, addressing issues related to illness, disability, and end-of-life care.
• Facilitate effective communication between residents, families, and the healthcare team to ensure clarity and satisfaction with care.
• Care Planning and Coordination:
• Work closely with medical, nursing, and rehabilitation staff to create and implement individualized care plans for residents.
• Participate in interdisciplinary team meetings to review resident care plans and progress.
• Coordinate discharge planning and ensure residents experience a smooth transition to other care settings or return home.
• Regulatory Compliance:
• Ensure that all social services activities comply with state and federal regulations, including proper documentation.
• Prepare for and participate in inspections and audits by regulatory agencies.
• Stay informed about changes in regulations and best practices in social work and long-term care.
• Community Relations:
• Establish and maintain relationships with external agencies, community resources, and support groups to enhance services for residents and families.
• Represent RegalCare at Lowell at community events and professional meetings.
• Documentation and Reporting:
• Maintain accurate records of all social services provided, including assessments, care plans, progress notes, and discharge summaries.
• Prepare reports for facility leadership and regulatory bodies as required.
  
  
  

Qualifications:

• Education:
• BS degree in Social Work/Psychology or related field required. MSW degree preferred.
• Licensed Clinical Social Worker (LCSW) or Licensed Independent Clinical Social Worker (LICSW) in Massachusetts is required.
• Experience:
• Minimum of 3-5 years of experience in social work, preferably in a healthcare or long-term care setting.
• Prior supervisory or management experience is required.
• Skills:
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of state and federal regulations related to social services in healthcare settings.
• Proficiency in electronic medical records (EMR) systems and Microsoft Office Suite.
  
  
  

Work Environment:

• This position operates in a professional healthcare environment and may involve exposure to infectious diseases. The role requires the ability to manage the physical and emotional challenges of working with elderly and disabled populations.
  
  
  

Point Click Care EMR Experience is preferred but will train