Customer Sales Advisor

Customer Sales Advisor

Location: Remote

Company Overview:

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

From your PASSION to ours

As a Customer Sales Advisor, you will support the sales efforts with assigned customers to drive growth, deliver revenue, and enhance profitability. The role includes leveraging customer-specific programs and providing category management expertise to optimize product assortments and maximize sales opportunities. Additionally, you will collaborate with cross-functional teams to implement effective sales strategies and align duties with the company's goals and values.

Key Responsibilities:

• Partner with CCM to update and manage internal trade planning systems (Vistex and Customer Planners)
• Submit contracts to the customers as needed
• Manage customer-facing relationship with Certco/Woodman’s
• Lead In-Store (Broker and TSM’s) efforts for Hy-Vee, Fareway and Certco, including creating monthly priorities, sell sheets, day-to-day emails and data
• Conduct Quarterly business reviews
• Utilize B/W Shipment Data for various tasks
• Support CCM on all KPI executions
• Analyze syndicated data, household panel data, and customer-specific insights (Circana/Nielsen/Numerator) to identify trends and opportunities
• Develop customer programs in collaboration with Category Leadership and distributors to drive incremental sales, increase distribution, and expand share of shelf with retailers
• Develop and execute in-store marketing programs, point-of-sale materials, and merchandising initiatives that enhance shopper experience and conversion
• Coordinate all in-store execution efforts and recommend adjustments to ensure activation plans are delivered on time, on budget, in full, and in the most effective way
• Manage third-party vendors (POS material suppliers, etc) to ensure the timely and on-budget execution of sales strategies
• Perform regular trade visits to identify opportunities and provide solutions to drive incremental sales
• Track and measure the effectiveness of trade marketing initiatives, providing recommendations for continuous improvement
• Generate input for sales forecast meetings
• Perform other related duties as assigned

From your STORY to ours

Education:

• Bachelor's degree is required
• A major in Business Administration, Marketing, and/or Finance is preferred

Experience:

• 4+ years in account management, distributor management, and/or retail sales management for a CPG company experience is required

Work Conditions:

• Travel is required occasionally
• Extended hours may be necessary depending on project needs
• To fulfill these responsibilities, tools such as a computer, phone or, and/or allowance(s) will be provided
• A cell phone is required
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.