Part-Time Customer Service Agent

MRF: F713

Is This YOU? Then We Want to Meet You!

• You have excellent English communication skills, both written and verbal.
• You understand e-commerce processes and can navigate them with ease.
• You’re proficient with Shopify support integrations, such as Willdesk or Gorgias.
• You have a basic understanding of the wellness or supplement industry.
• You’re highly independent, self-motivated, and take pride in solving customer concerns efficiently.
• Bonus points if you have knowledge of kratom or 7-hydroxymitragynine—we’d love to hear about it!
  
  

If this sounds like you, we want to hear from you!

Who We Are

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Your Mission Will Be To

• Respond promptly and professionally to customer inquiries via email and live chat.
• Assist customers with questions related to products, orders, shipping, and returns.
• Provide detailed product knowledge—educating customers about ingredients like 7-hydroxymitragynine and pseudoalkaloids, as well as usage guidelines.
• Maintain accurate records of customer interactions in the CRM system.
• Escalate wholesale purchase concerns to the appropriate internal team.
• Stay up-to-date with company policies, product updates, and relevant regulations.
  
  

Tech Checklist – Gotta Have It!

• Proficiency with Shopify and tools like Willdesk or Gorgias.
• A stable computer and high-speed internet to handle support channels efficiently.
• A quiet, organized home workspace for focused remote work.
  
  

Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.