Sales Consultant

Build Dreams, Transform Homes, and Find Your Success with American Floor and Home!

Location: Honolulu, HI – American Floor and Home
Full-Time Exempt Position

At American Floor and Home (formerly known as American Carpet One Floor and Home), we’re not just in the business of flooring—we’re in the business of transforming homes and lives. For over 50 years, we’ve been Hawaii’s most trusted provider of exceptional flooring solutions. Located in one of the largest flooring showrooms and warehouses in Honolulu, we offer a one-of-a-kind experience to both our customers and our team members.

As a 100% employee-owned company, we empower our team of over 120 passionate, dedicated employee-owners. This isn’t just a job; it’s an opportunity to take ownership of your career, build meaningful relationships, and thrive in an award-winning environment. If you’re a driven sales professional who wants to work for a company that matches your ambition and values your success, we’d love to have you on board.

Why Join Us?

At American Floor and Home, we set you up for success with:

• Employee-Owned Excellence: Share in our success as part of our employee-ownership program.
• Competitive earning potential: Base + Uncapped Commission + Bonuses
• Unparalleled benefits: Medical, dental, and vision insurance. Flexible spending accounts (FSA) and generous paid time off.
• 401(k) retirement plan
• Employee discounts: To help you transform your own space.
• Award-Winning Culture: Recognized by PBN and Hawaii Business Magazine, as one of the Best Places to Work, and the Star-Advertiser for our outstanding workplace and service.
• Career advancement: Growing opportunities for learning, growth, and advancement in a supportive environment.
• Recognition and prestige: Named Hawaii’s Best Flooring Retailer, one of the Best Places to Work by PBN & Hawaii Business magazine, and more.

What You’ll Do:

As a Client Advisor, you’ll be the go-to expert for our customers, building trust, providing guidance, and ensuring they leave thrilled with their choices. You will:

• Own the customer journey: From first hello to project completion, deliver a seamless, personalized experience.
• Sell with confidence: Use your expertise to recommend perfect flooring and home solutions for each customer’s unique needs.
• Proactively connect with potential clients: Through cold calling, prospecting, networking, and following up on leads.
• Utilize technology: Leverage CRM software to manage leads, track customer interactions, and ensure timely follow-ups.
• Manage projects like a pro: Coordinate with our Operations, Installation, Accounting, and Purchasing teams to ensure every project is a success.
• Grow and lead: Leverage training, sales meetings, and product knowledge sessions to stay ahead of trends and share your expertise with the team.
• Be a showroom superstar: Maintain an organized, welcoming space where customers are inspired by endless possibilities.

Who We’re Looking For:

Education and Experience:

• 3+ years in sales or customer service preferred.
• Bachelor’s degree in a related field is a plus, but drive and results matter most.

Skills:

• Proficient with CRM systems and Microsoft Office tools.
• Exceptional written and verbal communication skills.
• Problem solver who thrives on challenges and exceeding expectations.
• Highly organized and able to juggle multiple projects in a fast-paced environment.

Personal Attributes:

• Passionate about delivering an unforgettable customer experience.
• Team-oriented but self-motivated.
• Positive, adaptable, and quick to learn.
• Flexible and available to work weekends and holidays.
• Ready to roll up your sleeves (and lift up to 15 pounds if needed).

Are You Ready to Join our Ohana?

• Apply Today and start your journey as a proud employee-owner in Hawaii’s most trusted home remodeling company!