Product Operations Manager

About the team

Our team leads new product feature initiatives and collaborates across all product verticals within TikTok to drive and implement strategic direction. We are seeking a passionate, committed, and experienced Product Operations Manager to join our dynamic team. In this role, you will be responsible for new product features GTM plan and working cross-functionally across all product verticals. Your contributions will be instrumental in shaping and executing TikTok's global product strategy.

Responsibilities

• Lead product operations for international short-video creator products, driving adoption and penetration of key features through creator education, large-scale global events, top-tier creator showcases, and structured task systems.
• Develop a deep understanding of users, creators, content ecosystems, and product functionalities to identify challenges, gather feedback, and refine operational strategies.
• Independently create required documents and reports, define clear success metrics, conduct post-event analysis, and refine future operational strategies.
• Establish effective cross-functional collaboration, ensuring seamless communication and alignment across Product, Regional Operations, Data Analytics, and other global teams to drive impact and operational efficiency.

Qualifications

• Minimum Qualifications: Bachelor’s degree or above with 5+ years of experience in product operations, user operations, or strategy operations with creativity within the internet industry. Strong analytical skills with the ability to derive insights from post-event analysis and use data to guide future optimizations.
• Preferred Qualifications: Excellent communication, collaboration, and project management skills, with the ability to manage complexity and work effectively under pressure. Strong execution and problem-solving abilities, with a proactive approach to identifying and overcoming challenges in operational processes. Experience with UGC platforms, marketplace models, or experience working with a global team is preferred.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $120,000 - $180,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request