Date: 2 weeks ago
City: Charlotte, North Carolina
Contract type: Full time

Job Summary
This position supervises, trains, and holds employees responsible for safety, production, and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, and safety. This position provides leadership and cultivates a functional working relationship with all levels of personnel.
Responsibilities:
- Develops and maintains good working relationships with employees, management, and customers.
- Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, proactive communication, inter-departmental cooperation, and continual improvement on all levels.
- Determines best solutions for package concerns.
- Establishes and maintains a cross-training program within the department to promote development, enhance flexibility, and ensure backup coverage of vital functions and processes.
- Ensures all employees adhere to safety policies and procedures at all times.
Qualifications:
- High school diploma, GED, or International equivalent - Preferred
- Supervisory experience in a production/processing environment
- Prior experience in both operations and customer service
- Availability to work flexible shift hours, up to 5 days per week
- Strong problem solving skills, with ability to multitask
- Strong oral and written communication skills
- Working knowledge of Microsoft Office
- Ability to work in a fast-paced warehouse environment
Employee Type: Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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