Product Manager, Platform Enablement

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.

In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We’ve challenged ourselves to spend less time planning, more time doing, and to see the world through the eyes of our customers as they work to manage their money.

Are you passionate about improving the way people interact with their money? As a Product Manager focusing on our Bank Modernization products, you’ll be joining a passionate team working to redefine how millions of customers interact with their money. You might work on developing the next generation of our mobile UI, solving problems presented by ATMs, reimagining digital tools in our branches, or building machine learning models to solve undiscovered problems.

On any given day in the Bank you’ll be:

• Empowered. Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and digital-human interactions.

• Learning constantly. Work deeply with customers, associates, and data scientists to build cutting edge solutions.

• Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better.

• Sharing openly. Telling stories that change the way people think about building products and solving problems.

• Connecting creatively. Jumpstarting a self-supporting community by building the right tools and integrating the right products.

• Succeeding strategically. Solving the right problem and holding on the wrong one.

Responsibilities:

In this role, you will drive the enablement of Live Test Accounts (LTAs) within our new Core and for the Capital One Retail Bank organization.

• Partner with tech to define the approach for LTA identification that is feasible and scalable.

• Stand up the governance process involving stakeholders across BankMod, surrounds, and legacy Core.

• Define a roadmap for full BankMod LTA enablement.

• Own the prioritization of incremental LTA enablement across BankMod and Retail Bank.

• Manage the LTA lifecycle (stand up, use/monitor, sunset).

Here is what you will bring:

• Curious. You explore and are not afraid to share your ideas or seek answers.

• Do-er. You have a bias toward action and embrace trying new things.

• Passionate. You care about growing others and enabling them.

• Communicator. You convey complex ideas clearly and keep your team informed.

• Wrangler. You connect different teams effectively.

• Fearless. You tackle undefined problems confidently.

Here is what we will bring:

• Competitive salary and equity with a robust 401(k) plan.

• Excellent medical and dental insurance.

• Access to superstar leaders in product, design, and engineering.

• Top class engineering teams to work alongside.

• Continuous learning budget.

• Supportive leadership environment.

Basic Qualifications:

• At least 3 years of experience in Product Management.

• A Bachelor's or Master's Degree in a quantitative field or an MBA with a quantitative concentration.

Preferred Qualifications:

• Experience translating business strategy into consumer-facing digital products.