Front Desk Agent

Job Description

About us

WCMIortho is a Medical Practice in Brooksville, FL. We are professional and agile. This multi-provider practice is quick paced and focused on concierge level patient care from the first voice on the phone to the welcoming front desk team all the way through the patient journey with the medical team. We offer a variety of services from conservative care to surgery as well as follow-up through recovery.

Our work environment includes:

• Modern office setting
• Growth opportunities
• We encourage cross training in other positions
  
  
  

We are looking for a Front Desk Agent to join our team and provide exceptional customer service to our patients. The successful candidate will be responsible for greeting patients, scheduling appointments, and providing general administrative support. This position requires knowledge of surgery, orthopedics, and sports medicine. The ideal candidate will have excellent communication skills and the ability to handle multiple tasks in a fast-paced environment.

Responsibilities:

• Greet and check in patients for appointments.
• Schedule follow-up appointments
• Provide information about services offered by the practice.
• Collect payments from patients.
• Manage patient records and files.
• Assist with administrative tasks.
  
  
  

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance
  
  
  

Healthcare setting:

• Private practice
  
  
  

Medical specialties:

• Orthopedics
• Sports Medicine
• Surgery
  
  
  

Schedule:

• Monday to Friday
  
  
  

Experience:

• clinical office: 1 year (Preferred)
  
  
  

Work Location: In person