Account Clerk III

Job Duties:

Our Commitment

Work with the best – work for Virginia Beach Parks and Recreation! Join our team and contribute to our 60+ year track record of providing legendary experiences! We are dedicated to promoting healthy lifestyles and protecting our environment. We ensure all residents – regardless of their physical, social, and economic circumstances – can access our programs. By providing enriching and memorable lifelong experiences, we strive to enhance the quality of life for our community by improving the physical and mental well-being of our residents.

Are you…?

• Able to keep a positive attitude and foster excellence through your actions, words, and appearance? Personable and genuine with your communication-both written and verbal?
• Someone who seeks opportunity to learn and understand the experience of others, creating a collaborative environment for all voices to be heard? Able to embrace differences and individuality to encourage inclusion? Willing to listen with an open mind?
• A problem solver who can work through sticking points and difficult conversations, holding yourself and team members to the highest standards of accountability?
• Able to find opportunity in challenges, no matter how difficult, finding creative solutions?
• Able to model sustainable practices to ensure an environmental conscious and productive culture (Ex: Recycle, reduce waste, optimize resources, and improve processes)?
• Going to take ownership of your time with the department and strive for excellence?

THEN WE WANT YOU TO JOIN OUR TEAM!

Account Clerk III will coordinate administrative services for the Parks and Recreation Recruiting and Hiring Team.

Recruiting and Training Services

• Manage the recruiting process from the pre-requisition stage through the time when the candidate is converted to an employee and everything in between
• Serve as the primary contact for hiring managers through all phases of the recruitment process, providing training on the process as needed
• Recommend process improvement targeted at reducing time to fill and attracting top talent
• Maintain training guides, and train new managers on department recruiting practices
• Collaborate with Marketing and other internal units to develop the department’s digital recruitment strategies, while expanding social media recruiting presence
• Represent and support the department at a variety of job fairs and/or special programs by attending, researching, and providing relevant information as needed

Data and Records Management

• Establish and maintain filing system in accordance with record retention requirements, ensuring security and confidentiality
• Manage large volume data entry for on-going projects in the City’s Human Resources Information System (HRIS), Applicant Tracking System (ATS), and Learning Management System (LMS), as well as in other department developed systems

General Administrative Support

• Troubleshoot a variety of issues for candidate, employees and supervisors
• Prepare correspondence, surveys, tabulations, and analyses of surveys
• Schedule meetings in support of HR Bureau initiatives
• Create and maintain Excel based data tracking systems
• Interpret and apply City and departmental policies while ensuring compliance with governing Federal laws

Other Duties

Perform other job duties requiring skills, knowledge and physical requirements as demanded by those duties described or less -Individual assignments will be determined by the supervisor and could include assistance with any HR Bureau service, based on the current workloads and department needs.

The P&R Employee Experience

At Virginia Beach Parks & Recreation, our success is because of our dedicated employees. We are intentional about creating an employee experience where you are empowered to reach your full potential, are supported through strength-based initiatives, and are confident in your abilities. We champion a workplace culture built on our cultural foundations: Professionalism, Respect, Accountability, Integrity, and Citizenship. These guiding principles of behavior cultivate a positive and high performing work environment. Success is recognized and celebrated, and legendary experiences are the core of who we are.

Full Time Perks –

Employees who are new to the Virginia Retirement System are eligible for:

• 11 Paid Holidays plus 3 Additional Personal Holidays
• 18 Days of Paid Time Off (PTO)
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan (COV457)
• Hybrid 457 Cash Match
• Virginia Local Disability Program (VLDP) – Income Replacement (Short-Term Disability, Long-Term Disability, and Long-Term Care)
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave

Minimum Requirements:

MINIMUMS:
High school or GED plus three (3) years experience in such positions as account clerk or bookkeeper; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

SPECIAL REQUIREMENTS:
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

May require a passing score of 30 words per minute on a typing test.

Preferences:

• Experience providing administrative and technical support to HR Professionals
• Experience with HR systems, including Human Resources Information Systems (HRIS), Applicant Tracking System (ATS),
• Experience with accurately entering large volumes of data in Excel
• Experience providing process instructions to applicants and employees
• Experience as a Job Fair Recruiter

Special Instructions:

This position is being advertised as a pool, and applications may be used to fill current vacancies and any other similar Account Clerk III positions that become available within six (6) months from the closing date of this posting.