Concierge
Warm Hearth Village
Date: 1 week ago
City: Blacksburg, Virginia
Contract type: Full time
Front Desk Assistant - Showalter Center - PRN
The purpose of this position is to provide clerical support to health care center personnel and to provide all facility contacts with prompt, courteous attention to their requests. This position performs secretarial duties, record keeping, administrative detail and follow-up functions to assist administration.
Requirements
The starting pay rate for this position will depend on experience.
What to expect your first week with Warm Hearth Village:
A Nonprofit Community
Our Mission: Fostering a person-centered approach to aging in an inclusive environment that redefines retirement.
Our Vision: To nurture a transformative culture where people live and work in community, knowing their contributions are essential to our success.
Our Values: Innovation, Community Collaboration, Passion, Inclusiveness and Ethics.
The purpose of this position is to provide clerical support to health care center personnel and to provide all facility contacts with prompt, courteous attention to their requests. This position performs secretarial duties, record keeping, administrative detail and follow-up functions to assist administration.
Requirements
- Able to work in a team setting and independently as well.
- Outstanding organizational skills, dependable, detail oriented, and ability to manage multiple concurrent tasks.
- 1-3 years of experience in a forward-facing customer service role.
- Experience with a multi-line phone system.
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis throughout the facility.
- Screen individuals entering the building, including but not limited to: visitors, members of the public, vendors, and family members. Exercise good judgement in granting entrance.
- Answer the building’s primary telephone and direct all incoming calls appropriately.
- Answer all inquiries according to facility release of information policies and procedures.
- 8:00am - 4:30pm weekend shifts.
- We offer a robust benefits package with a low-cost HSA plan for Full Time employees. Part Time employees are offered dental and vision. We participate in Anthem medical insurance, LiveHealth Online, Delta Dental of Virginia, and soon VSP eye insurance.
- Part Time employees are two weeks of PTO per year and have access to 3 days (24 hours) of PTO upon hire.
- Access to our gorgeous, state-of-the-art fitness center and saltwater pool.
- $50.00 reimbursement for annual medical exams and $25.00 reimbursement for annual dental visit with enrollment with our insurance plans.
- Extra PTO added for perfect attendance per quarter.
- Mental/Emotional wellness support with Carilion EAP (Employee Assistance Program).
- Free meals every shift you work.
The starting pay rate for this position will depend on experience.
What to expect your first week with Warm Hearth Village:
- Complete PPD/COVID Testing
- New Hire Orientation program
- Job enlargement
- 90 Performance Evaluation
- Receive CPR and First Aid training
- Eligibility for scholarship programs to pay for other certifications and college education
- Participate in various committees and focus groups on campus
- Annual Performance Evaluation
- Several employee appreciation events across our beautiful 220 acre campus
- Alison Trigg, Administrator – Showalter Center. [email protected] 540-443-3435
A Nonprofit Community
Our Mission: Fostering a person-centered approach to aging in an inclusive environment that redefines retirement.
Our Vision: To nurture a transformative culture where people live and work in community, knowing their contributions are essential to our success.
Our Values: Innovation, Community Collaboration, Passion, Inclusiveness and Ethics.
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