Quality Assurance Specialist
Hilton Grand Vacations
Date: 2 days ago
City: New Orleans, Louisiana
Contract type: Full time
As a Quality Assurance Specialist you would be responsible for:
- Assures new owners understand their paperwork and contracts, assisting them in making their reservations and assuring owners have all the information they need to feel comfortable with their purchase.
- Directly responsible for follow up and post-sale contact with new owners to assist in the reduction of cancels and kicks.
- Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service.
- Provides technical assistance, support and advice to owners regarding the product and services associated with ownership.
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