Customer Support Specialist

Proforma Health

Date: 3 days ago
City: Pittsburgh, Pennsylvania
Contract type: Full time
Join a rapidly growing healthcare tech company dedicated to making prescriptions affordable and accessible for all. As a Patient Support Specialist, you'll handle inbound calls, resolve patient, doctor, and insurer issues, and support pharma programs while ensuring confidentiality and quality care. Responsibilities include documenting interactions, using knowledge resources, and providing feedback for product improvement. This full-time role is based onsite in Pittsburgh, with flexible schedule options including evening and Saturday shifts. Benefits include medical, dental, vision, 401(k), and transit perks. Requirements are a high school diploma (Bachelor's preferred), customer service experience, strong communication skills, and a passion for patient care. Be part of a collaborative team making a meaningful impact in healthcare.
Post a CV