Senior Support Instructional Designer

As a Senior Support Instructional Designer at Stryker, you will sustain, design and develop technical learning experiences: in the classroom, virtual, e-learning and on-the-job. You will ensure operational excellence when deploying and supporting our products. You will collaborate with our Stryker Technical Support, Customer Excellence, Digital Education and R&D experts with the objective to continue advancing our technical talent in deep product knowledge, customer service, process execution and skills in industry leading technologies.

What you will do:

• You will develop instructional design strategies and implement technology initiatives utilizing Articulate 360, Captivate and Adobe Creative Suite.
• Collaborate cross-functionally with R&D, Digital Education, Customer Excellence and Technical Support experts to understand learning objectives, prioritize tasks, negotiate content, communicate timeframes, and to ensure content accuracy and quality.
• Lead and mentor others in the development of improvement plans based on feedback received from stakeholders.
• Provide creative and unique solutions that enhance education, engage learners and transfer knowledge more effectively.
• You will provide instructional design consultation, technology application consultation, and instructional asset development for online and blended learning experiences
• Build new online courses, interactive labs and technical certifications using writing, graphic design, branding, image editing, document formatting, animation, video, audio and e-learning authoring tools
  
  

What you need:

Required:

• Bachelor’s degree in Technology, Business or Instructional Design
• 2 years experience in instructional design, organization development or training and development within a technical or corporate environment
• Certification in instructional design or related field required
• Experience transforming raw content and data into interactive eLearning content with full narrative and illustrations
• Demonstrated project management skills including the ability to meet deadlines, problem solve and commit to results
• Ability to develop interactive learning experiences using any of the following eLearning development tools and software: LMS, Articulate Storyline, Adobe Captivate, Camtasia
  
  

Preferred:

• Demonstrated experience with Cisco wireless networks and equipment, Windows server and/or Linux operating systems
• Experience creating presentations and communicating to large groups verbally and in written formats
• Experience with configuration and troubleshooting of Acute Care products is a plus.
  
  

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.