Export Account Specialist
Ivoclar NA
Date: 1 week ago
City: Amherst, New York
Contract type: Full time
Location: Amherst, NY
We are looking for a detail-orientated Export Account Specialist. If you are looking for an exciting place to work, join our dynamic team. You will contribute to our mission of actively supporting and aiding in the achievement of corporate and international sales goals through interactive, value-added service to every international customer / order / shipment and final delivery to customer.
Essential Functions:
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
We are looking for a detail-orientated Export Account Specialist. If you are looking for an exciting place to work, join our dynamic team. You will contribute to our mission of actively supporting and aiding in the achievement of corporate and international sales goals through interactive, value-added service to every international customer / order / shipment and final delivery to customer.
Essential Functions:
- Daily entry of International Orders including processing of ALE orders by review of products, pricing, Incoterms, shipping methods and payment terms.
- Coordination of any order / customer requirements with internal departments which can include the Credit, Inventory, Vault and Shipping department.
- Assist in determining correct product classifications as controlled by EAR
- Electronic Export Information (EEI) filling through AES
- Preparation of export documentation according to final shipping destination requirements including creating AWB’s through Process Weaver, preparation of Certificates of Origin, Commercial Invoice, Packing List, SLI's etc.
- Interact with freight forwarding / logistics partners to obtain competitive quotes and assure on time delivery
- Process customer account corrections, returns, credits and debits as required
- Daily review of backorders and allocation of product as it becomes available
- Update and distribute daily alloy price quotations by e-mail to IV Subsidiaries and International Customer
- Assist in customer requests / technical questions by routing to appropriate departments to allow for timely customer response including customer complaints
- Assist in maintaining the USMCA (Unites States – Mexico – Canada Agreement)
- Prepare weekly van to IV Canada including on time submission of the documents to customs broker to assure preclearance
- Maintain International file system and database by scanning customer profiles / customer communication, relating shipping documents directly to customer accounts or in designated files on the network
- Knowledge and understanding of exporting concepts, international trade & regulations, tariff determination.
- Demonstrate global awareness while adhering to established Export Compliance Program and Country Specific Regulatory Requirements
- Language skill a plus
- Strong, independent communicator skilled in use of all Mircosoft Office Applications
- Understand & effectively prioritize daily workload, have excellent negotiation skills, can be resourceful with sense of urgency to resolve issues in a timely matter.
- Previous ERP SAP experience helpful
- Notary preferred or willingness to obtain certification
- Integrity, positive attitude, straightforward, virtuous, TEAM player
If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our around 3600 employees that are the key to our success. Let's achieve our goal together: Making people smile.
Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.
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