Home Care Executive Director

Job Title: Home Care Executive Director

Salary: $90-$110k + quarterly bonus potential

Job Type: Full Time

Overview:

Senior Helpers, a leading senior care company, is seeking an experienced Executive Director to oversee the planning, directing, management, and long-term growth of its homecare operations. This executive is responsible for driving revenue growth, developing strategy, scaling operations, and ensuring the delivery of exceptional care. A key focus of the role is to create a strong environment and culture that provides clear vision, direction, and support to teams, impacting growth and ensuring success. The ideal candidate will have a proven track record of operational excellence, leadership, and building high-performing teams.

Primary Responsibilities (including but not limited to):

• Strategic Leadership: Strategize, organize, and direct business operations to achieve the goals, directives, vision, and mission of Senior Helpers. Develop and execute plans for market expansion, service innovation, and revenue growth.
• Operational Management: Manage day-to-day operations, providing daily support and leadership to care and office teams to ensure efficient, compliant, and client-focused service delivery.
• Financial Stewardship: Oversee budgets, forecast expenses, allocate necessary resources, and analyze P&L statements to ensure financial targets and operational sustainability are met.
• Growth and Business Development: Develop business sales growth initiatives. Identify opportunities for market expansion, client growth, and new business development. Build and maintain strategic partnerships and alliances to drive revenue.
• Team Development: Recruit, train, develop, and retain high-performing office and care teams to support business needs and deliver exceptional service.
• Compliance Oversight: Ensure adherence to all federal, state, and local regulatory standards, company policies, and administrative practices. Oversee accurate timekeeping, record maintenance, and collaborate with payroll for smooth operations.
• Quality Improvement: Implement strategies to enhance client satisfaction, care outcomes, and service delivery. Maintain awareness of industry trends and the competitive landscape to proactively identify areas for improvement.
• Client Experience: Ensure optimal client satisfaction and experience through quality care, service consistency, and proactive relationship management.
• Additional Duties: Perform other projects and tasks as assigned or needed.
  
  
  

Qualifications:

• 5+ years of leadership experience, including team development and operational management.
• 5+ years of experience in billing practice, compliance, and auditing
• Homecare experience preferred
• Effective communicator with strong collaboration and motivational abilities with both subordinate team and corporate partners.
• Exceptional organizational, analytical skills, attention to detail, and problem-solving skills.
• Be process orientated, as well as possess the ability to prioritize in a changing environment.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook
  
  
  

Excellent Total Compensation package consisting of:

• Competitive pay (Base & Bonus)
• Medical, Dental, Vision insurance with a generous percentage paid by the company
• Company paid Life Insurance, AD&D, and Short-Term Disability
• Employee Assistance Plan
• Voluntary long-term disability
• 401k with excellent matching
• PTO, Personal Days, Pd. Birthday, Pd. Holidays
• Monthly reimbursement for gym membership
  
  
  

About Senior Helpers

Senior Helpers is a premier provider of in-home senior care services. Founded in 2001 with a vision to help seniors who wish to remain in their homes despite age-related illnesses and mobility challenges. Senior Helpers has over 350 corporately owned and franchised businesses that have cared for tens of thousands of seniors with a pledge to “provide care and comfort at a moment’s notice.” Services provided in the in-home care model range from specialized care for those with diseases, such as dementia, Alzheimer’s and Parkinson’s, to personal and companion care to help individuals looking for a little assistance with daily activities.

The company is proud to be named the first national in-home care provider to receive certification as a Great Place to Work since May of 2019. In addition, Senior Helpers was ranked in Entrepreneur’s Franchise 500 Ranking, and appointed to the Healthcare Leadership Council—an exclusive alliance of leading healthcare companies from all health sectors committed to advancing the American healthcare system. Learn more by visiting http://www.seniorhelpers.com.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.