Automotive Service Manager

ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.

Store Manager Responsibilities:

• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
• Direct the workflow in the service department, overseeing a team of technicians
• Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
• Make sure all repair orders are getting closed in timely manner
• Meet and exceed defined objectives, store performance, and sales goals
• Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
• Lead, coach, and train store employees
• Handle Daily paperwork involved with retail operations
• Inventory & Facility management
• Monitor the location and care of shop tools.
  
  
  

Qualifications

• 3-5 years Automotive Retail sales and/or management experience
• High School Diploma/GED is required
• Ability to communicate clearly and professionally
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license
  
  
  

Job Benefits:

• Guaranteed Base Salary + Commission Pay
• Group health insurance (BCBS)
• Paid Vacation (up to 2 weeks)
• Paid holidays - 8+ per year
• High-Volume Store Opportunity
• Clean and modern environment