Senior Commercial Property Manager

Our SelectLeader's client has been active in the commercial real estate business for over 35 years. They have established a reputation as a premier owner, operator, and developer of office and mixed-use projects throughout the Southeast and Southwest United States. For over 35 years, they have acquired and managed over 165 properties, totaling 55 million square feet, and representing $7.0 billion invested.

The Senior Property Manager is responsible for leading the management of two Class A office properties in Boca Raton. This position ensures the long-term success of the properties by providing the highest level of customer service to tenants and maintaining the appearance of the properties

Essential Responsibilities:

• Provide highest level of customer service to tenants and partners
• Ensure timely collection of rents from tenants
• Oversee move-in process to tenant’s satisfaction
• Visit tenants regularly and maintain a positive, productive, and professional relationship
• Complete documents pertaining to lease administration and coordinate all required activities
• Assist with tenant renewals, expansions and contractions including coordination of move-outs
• Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the property meets Company standards
• Ensure coordination of routine services and 3rd party vendors and emergency response activities
• Work with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs
• Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion
• Monitor and review preventive maintenance programs
• Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction
• Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work
• Oversee to ensure that work performed by contractors is performed timely and appropriately
• Prepare and execute annual operating budgets; actively participate in the capital planning process
• Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines
• Prepare monthly operating reports to clients and report on budget vs. actual operating variance
• Manage collection of accounts receivable and tenant default situations
• Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects
• Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer
• Provide project status updates and participate in tenant improvement reviews
• Coordinate progress meetings and/or project planning to stay within schedules and on budget
• Manage job cost/tracking sheets, punch lists and close out projects
• Determine property staffing requirements; hire and train staff
• Set employee goals and objectives; communicate and monitor progress
• Develop staff to maximize potential
• Monitor staff performance including performance reviews
• Delegate work duties to staff to attain objectives
• Evaluate current business processes and systems
• Plan and implement procedures and systems to maximize operating efficiency
• Establish and maintain controls
  
  
  

Qualifications:

• Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment
• Excellent time management and organizational skills with a proven ability to meet deadlines
• Strong negotiation skills
• Project Management experience
• Working knowledge of construction processes and AIA contracts, RFI’s, change orders, invoice processing, drawings, specifications and terminology
• Well-developed analytical, interpersonal and communication (both written and verbal) skills
• CPM, CFM or RPA designation and state real estate real estate license a plus
• 5-10 years of property management experience with demonstrated track record of success. (Class A Office experience required)
  
  
  

Benefits:

• Unlimited vacation, summer Fridays, and 9 company holidays
• Company-paid life and disability insurance
• Company-subsidized medical, dental, and vision insurance
• Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance
• 401(k) with company match