Date: 1 week ago
City: Lakewood, Ohio
Contract type: Full time

This position is for a General Manager in Training. Ideal candidates should have previous General Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.
The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve the goals.
To meet restaurant goals, the General Manager doesn’t work alone. They lead a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!
Benefits
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
- If you do not have previous General Manager experience, please consider applying for the Department Manager, Shift Leader, Maintenance, or Crew position.
The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job! The General Manager works with their leader to set the restaurant’s goals and creates a plan to achieve the goals.
To meet restaurant goals, the General Manager doesn’t work alone. They lead a team of Department Managers that have specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves!
Benefits
- Competitive pay .
- Bonus program
- 6% 401K match program
- Flexible scheduling
- Paid Time Off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Employee discounts and free meals
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term disability
- Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
- And much more!
- Lead the experience: Manage all aspects within the restaurant, including profit, food production, scheduling, guest experience and direct crew and manager responsibilities
- Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring, Onboarding, Performance Management, Training, coaching and motivating!
- Be in the know: Plan for and make critical business decisions around inventory, budgets, and food ordering/costs
- Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
- Inspire and Empower: Maintain high level of standard for guest and employee safety
- Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence
- A commitment to excellence and safety in the workplace
- Strong customer service and support focus
- The ability to communicate effectively and anticipate customer needs
- Provide solutions and make decisions in a fast-paced environment
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.
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