Part time Virtual Assistant for a Local Media Company

F724

Who We Are

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Is This YOU? Then We Want to Meet You!

• Good written communication skills
• Highly skilled in reading comprehension
• Sound judgment in assessing customer requests. Able to help customers who are not tech-
• savvy become comfortable with the Patch platform.
  
  

If this sounds like you, then you’re just who we’re looking for to join our team!

Responsibilities

Your Mission Will Be To:

• Address customer inquiries via Email as well as do some Back-office Tasks.
• Analyze customer requests and determine whether to fulfill them or not. The task includes assisting with refunds, editing user postings, usability assistance, etc..
  
  

Tech Checklist – Gotta Have It!

Requirements

Has least 1-2 years experience in Customer Service

Software/platforms required: Zendesk

Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.