Associate Director of Admissions and Campus Experience

SALARY RANGE: $85,000 - $90,000 Annually

JOB SUMMARY

The Associate Director of Admissions plays a critical leadership role in supporting all aspects of the admissions process and enhancing the campus experience for prospective students and families. In partnership with the Director of Enrollment Management, this position oversees the daily operations of the Admissions Office, manages strategic initiatives, and serves as a key ambassador of the school’s mission, culture, and values. The Associate Director is also responsible for designing and delivering intentional, engaging, and inclusive campus experiences and onboarding processes that reflect the school’s commitment to hospitality, belonging, and excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:

Admissions Leadership & Operations:

• Assist in overseeing and managing the day-to-day operations of the Admissions Office, ensuring an efficient and family-centered admissions process from inquiry through enrollment.
• Manage the admission process for a school division, including communication, scheduling, applications, interviews, assessments, and admissions decisions.
• Support the implementation of equitable and innovative admissions practices to attract and enroll a diverse student body reflective of the school's mission.
• Provide leadership, mentorship, and professional development support to admissions and enrollment staff, fostering a highly collaborative and high-performance culture.
• Coordinate and Lead the Preschool and Elementary School Admission Review Committees. Serve on and support the training and calibration of other Admission Committees.
• Oversee the planning and execution of in-person and virtual admissions events, including school fairs, open houses, information sessions, yield events, and community outreach initiatives.
• Represent the school externally at recruitment events and cultivate relationships with community organizations, feeder schools, and other key partners.
• Use data and technology systems to manage admissions communications, analyze enrollment trends, and evaluate program effectiveness to inform decision-making.

Campus Experience Design & Engagement

• Oversee the development, planning, and execution of prospective family campus experiences, ensuring each touchpoint is welcoming, mission-aligned, and reflective of the school’s values.
• Serve as the lead architect of the campus visit experience, including tour design, signage, welcome materials, space preparation, ambassador coordination, and follow-up communication.
• Manage the Student Ambassador Program, including recruitment, training, and supervision of student leaders to ensure authentic and meaningful interactions with prospective families.
• Design and implement family-friendly experiences for visit days, shadow experiences, preview days, accepted student events, and onboarding moments that leave lasting impressions.
• Partner with school divisions and departments (e.g., academics, athletics, arts, student life) to coordinate authentic classroom visits, co-curricular experiences, and campus activities for visiting students.
• Gather and assess feedback from visitors to continuously improve the campus experience.

New Family Onboarding

• Assist in the implementation of the onboarding experience for newly enrolled families to ensure a seamless, supportive, and joyful transition into the Mid-Pacific community.
• Coordinate onboarding communications, resources, and timelines in collaboration with other team members, school divisions, and departments.
• Partner with the Enrollment Operations Coordinator and divisional leaders to facilitate transition events, ensuring families feel informed, connected, and excited about joining the school.
• Gather data and feedback from new families to assess onboarding effectiveness and identify opportunities for improvement.

Collaboration & School Engagement

• Maintain a strong, visible presence on campus and participate fully in the life of the school to authentically represent the Mid-Pacific experience to prospective families.
• Stay current on best practices, innovations, and trends in admissions and enrollment management in independent schools, both locally and nationally.

Other Responsibilities

• Proactively seek continuous improvement and engage in professional development.
• Perform other duties as assigned by the Director of Enrollment Management.

SCHOOL SAFETY

• Participate in the development of a safe and healthy workplace.
• Comply with the instructions given for their own safety and health and that of others, in adhering to safe work procedures.
• Take reasonable care to ensure their own safety and health and that of others.
• Report any injury, hazard or illness immediately, to their Supervisor and Human Resources.
• Not place others at risk by any act or omission, not willfully or recklessly interfere with safety equipment.
• Act as a role model by demonstrating safe work behaviors.
• Identify, assess if necessary, and control hazards within area of responsibility.
• Ensure that equipment/supplies are properly maintained.
• Maintain relevant knowledge of safety laws.
• Mandatory reporting of sexual abuse to law enforcement or child protective services, and Human Resources. Sexual abuse includes child molestation, any actual or alleged illegal or otherwise wrongful sexual conduct with a minor, and serial sexual misconduct, any actual or alleged illegal or otherwise wrongful sexual conduct with more than one victim; and committed by or alleged to have been committed by any perpetrator who is not a student of an included entity.
• Develop safe work procedures and ensure adherence to procedures.
• Ensure compliance of safety policies and procedures.
• Communicate safety issues with employees.
• Ensure that employees are provided information, instruction, training and supervision that they need to work safely.
• Ensure that employees are aware of and abide by all relevant safety procedures.
• Encourage early reporting of incidents and forward information to Manager and Human Resources immediately.

PROFESSIONAL COMPETENCIES

• Demonstrating Professional Body of Knowledge: A professional demonstrates an understanding of practice area knowledge and appreciates learning more about this practice area and beyond.
• Professional as a Learner: A professional engages in career-long professional learning and ongoing critical reflection to identify opportunities for improving leadership, mentoring, and collaboration. The inherent nature of a professional staff member is a keen, lifelong passion for learning, and a deep curiosity and wonder about people, events, and places.
• Fostering Effective Relationships: A professional builds positive working relationships with colleagues, other departments, and the community.
• Establishing an Inclusive Environment: A professional creates a safe, caring environment that is inclusive of and engaging for others.
• Professional as a Leader: A professional seeks leadership opportunities.

EDUCATION and/or EXPERIENCE

• Bachelor's degree from an accredited university or college, Master's degree preferred.
• 3-5 years of Admissions and leadership experience in an independent school, higher education, or other related industry is highly preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and understanding of the admissions and enrollment cycle of an independent school
• Strong event planning skills and experience
• Exceptional written and verbal communication skills
• Strong leadership and interpersonal skills
• Superior organizational and prioritization skills to independently manage competing demands in a fast-paced and high volume environment.
• Strong project management skills to manage short, medium, and long-term projects and meeting deadlines
• Demonstrated strategic mindset and creative problem-solving skills
• Ability to adapt and respond to emergent needs with a positive attitude and growth mindset
• High level of cultural humility and ability to work effectively with people with diverse backgrounds and experiences
• Strong customer service orientation
• Demonstrates a commitment to diversity, equity, and inclusion both in the approach to one’s work and in building relationships with internal and external partners
• Ability to design, build, and improve systems and programs
• Ability to appropriately handle confidential and sensitive information with the highest professional and ethical standards.
• Ability to manage details with accuracy and follow through on tasks in a timely manner.
• Highly effective and collaborative team member
• Strict adherence to the highest levels of integrity, confidentiality, and professionalism
• Highly proficient in database systems, such as Blackbaud, Google apps for education, Word, Excel, and other web-based admissions systems and cloud-based platforms. Prior knowledge of enrollment management databases and software is highly preferred.
• Flexibility to work extended work hours, including evening and weekend events

WORK SCHEDULE

This is a full-time, 12-month position that includes responsibilities during scheduled school breaks. This position requires 40-hour workweeks during regular work hours, Monday through Friday, 7:30 am - 4:00 pm. However, these hours will vary depending on departmental needs, deadlines, or admission events. Blackout dates and extended hours will apply during peak times of the admission season. Flexibility to work outside of regular business hours is required, including evenings and weekends.

PHYSICAL DEMANDS

Our campus consists of multiple buildings on 44 hilly acres that requires frequent walking including uphill and stairs. The individual is required to talk and hear, often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required include close vision.

MENTAL DEMANDS

On a daily basis the employee must frequently problem solve, make decisions, interpret data, organize, write, plan, and clearly communicate.

EQUIPMENT USE

Telephone and Copier - occasionally

Computer - frequently

WORKING CONDITIONS

Indoor - frequently

Outdoor, Loud Noise, Cold Temperatures, Hot Temperatures - occasionally

WORK ENVIRONMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Mid-Pacific Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, marital status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.