Scheduler

Eastern Radiologists, Inc.

Date: 2 days ago
City: Greenville, North Carolina
Contract type: Full time
Major Job Functions

  • Professionally schedules patients for procedures through referring physician’s offices.
  • Responsible for answering incoming phone calls and scheduling appointment. Securing accurate and up to date patient information including demographic, insurance information.
  • Schedule, coordinate, cancel and reschedule appointments when equipment breaks down or various other issues come up (i.e. inclement weather, staff shortage)
  • Schedules routine mammograms with patients.
  • Gathers general information pertaining to the patient for entry into the scheduling system.
  • Coordinates scheduling with ERI clinical staff.
  • Makes physician’s offices and/or patients aware of any preparations that the patient may need to have prior to the procedures.

Specifications

  • Education: High School Diploma
  • Experience: Minimum of 1 year customer service or equivalent preferred.
  • Certification/License/Registration: NONE
  • Position Titles and Number Supervised: NONE
  • Special Training/Skills: Must have excellent organizational, communication and interpersonal skills. Must possess excellent phone etiquette. Must possess the ability to work alone. Must be discrete with all confidential information.
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