Program Manager

COME CREATE IMPACT WITH US.

Downtown Streets Team (DST) is looking for a passionate and outgoing Program Manager in West Sacramento to help us end homelessness through the dignity of work and the power of community. We run two proven programs in 14 cities that successfully transition the unhoused to self-sufficiency.

The Nonprofit Times calls Downtown Streets Team one of the best nonprofits to work for. Our innovative model of social action has been recognized as one of five evidence-based, best-practices in California. We offer meaningful work alongside compassionate and talented colleagues as well as competitive benefits & salaries. We encourage collaboration, creativity, and continuous learning.

SUMMARY

The Program Manager is responsible for the overall management and operation of Case Management at Emergency Housing Projects in West Sacramento. By having an inclusive, community-driven presence onsite at these projects, our main goals are to improve the quality of life and reduce our guests’ barriers to self-sufficiency. Our Case Management Teams foster community, build confidence, reaffirm dignity, and help to develop employment and life skills like punctuality, cooperation, and personal responsibility.

• Hire, coach, and develop six+ direct reports
• Manage a budget of over $800,000 per year to run Emergency Housing Projects
• Work closely in tandem with our partners at the City of West Sacramento to ensure the Motel Emergency Shelters are safe and successful environments
• Report as required to city partners

WHAT YOU’LL DO

Programs

• Be present at the Motel Emergency Shelters Monday – Friday, 8 AM – 4:30 PM, to function as a support for Case Managers onsite and as the leader of the Motel Project community
• Provide daily hands-on management of six Case Managers
• Seek out supportive health, housing, employment services and other pathways for the program
• Motivate and graduate motel guests into employment and housing
• Prepare and present motivational content to motel guests when appropriate
• Act as the face to the greater community by representing the Project to all existing and potential partners including local government agencies, other social service providers, community-based groups, private business, and other stakeholders
• Effectively track and report project data to city/county contractor, DST management, and the general public
• Oversee Homeless Management Information System (HMIS) data entry, compliance, and outcomes reports
• Gather and transport supplies for both the Motel Project activities and the office
• Provide transportation for motel guests as needed
• Maintain DST culture and accountability by working through issues in a respectful, compassionate, yet firm manner
• Maintain regular communication with other staff regarding goals, potential partnerships, projects, and new ideas
• Focus on contract compliance and goals
• Work on new projects within the community

Operations

• Hire all full-time, regular employees including but not limited to the Employment Specialists, Case Managers, Participant Employees, and administrative staff. These activities include; recruitment, hiring, training, performance management and if necessary, firing of their direct reports
• Conduct new staff orientation and introductory period training plan including all necessary timekeeping and financial systems
• Ensure timely submission of timecards and all financial reporting for all direct reports
• Assist Director in creating an annual budget for your community projects
• Monitor program expenses and review monthly financial statements with Director
• Complete all funding applications and budgets with the support of the Director
• Provide meaningful and frequent job coaching/training to all direct reports to provide a deeper understanding of their role, address their needs and encourage innovative ideas
• Perform competency reviews for direct reports and produce meaningful development plans to be used while coaching for growth and improvement
• Effectively communicate agency messaging, initiatives, and announcements to staff
• Provide ongoing opportunities to create greater awareness and support of DST’s vision, values, culture, and impact

Fund Development

• Research and apply for new funding opportunities
• Develop strong, positive working relationships with current and potential funding agencies
• Expertly represent DST to all local businesses and other social service providers
• Engage the business community through Business Improvement District, Chamber of Commerce, and other organizations and events

WHAT YOU’LL NEED

• HS Diploma or equivalent
• Ability to perform job duties with minimal supervision
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
• Excellent listening comprehension, written and verbal communication skills
• Incredibly developed people skills and emotional intelligence
• Working knowledge of data collection, data analysis, and evaluation
• Proficient in Microsoft programs and computers
• Reliable vehicle with current insurance, and the ability to travel regularly throughout the local area
• Physical requirements: sitting, standing, or walking for long periods of time and pushing, pulling and/or lifting up to 25 lbs.

WHAT WE CAN OFFER YOU

• A chance to positively impact your community on one of the biggest domestic challenges of the day
• Competitive nonprofit compensation
• Fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
• Option to enroll in 403B with up to 6% company match, after one year 15 days off PTO, increasing with tenure
• Over 10 paid holidays annually
• Paid company closure for five days during the summer
• Paid company closure for five days between Christmas and New Year
• Day off on your birthday
• One month paid sabbatical after five years, not charging PTO
• Internal growth opportunities
• Access to professional development resources and reimbursement
• Employee Assistance Program (EAP)

COMMITMENT TO DIVERSITY

We thrive as an organization when unique identities, experiences & perspectives are represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Make a Difference with Downtown Streets Team - Thank You for Your Interest!

Thank you for considering a career with Downtown Streets Team. We are excited that you are interested in contributing to our important work in the community.

To apply for any of our open positions, we kindly request that you submit the following:

• Your Full Name
• Preferred Phone Number for Contact
• Your Email Address
• A compelling Cover Letter explaining why you are a great fit for Downtown Streets Team.
• Your up-to-date Resume highlighting your relevant skills and experience

Please send your application materials to [email protected] We value your interest and look forward to reviewing your application.

WE HOPE YOU WILL CONSIDER JOING US TO MAKE A POSITIVE IMPACT IN OUR COMMUNITY.