Server - Nelson's (Part Time)

CoralTree Hospitality

Date: 5 hours ago
City: Rancho Palos Verdes, California
Contract type: Part time
Overview

  • To provide an exceptional guest experience
  • Maintain the company image and vision statement
  • Participate in ongoing training and encourage the personal development of all associates

Responsibilities

  • Serve food courses and alcoholic beverages to guests
  • Set tables according to service standards
  • Answer questions on menu selections to guests
  • Communicate with the kitchen regarding menu questions, the length of wait, recooking orders, and product availability
  • Cut fruit and prepare for service
  • Know all specialty cocktail ingredients and garnishes
  • Participate in updated training for the bar and menu items
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Record transaction in MICROS system at time of order
  • Check in with guests to ensure satisfaction with each food course and/or beverages
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate check to guests and process payments
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Run food and bus tables when you find extra time
  • Anticipate and address guests` service needs
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others and support your team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Thank guests with genuine appreciation
  • Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities

  • Adhere to departmental policies and procedures
  • Effectively communicate with peers, management, line and front of the house employees
  • Practice effective listening: (seek to understand)
  • Perform related duties as required
  • Be responsible for the cleanliness of the immediate work area as well as the general property
  • Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
  • Be courteous to all guests and coworkers
  • Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
  • Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately
  • Maintain knowledge of liquor brands, beers and non-alcoholic selections

Qualifications

  • Energetic, enthusiastic and motivational individual
  • Must be able to speak, comprehend, read, and write English
  • Must have strong communication skills
  • Ability to implement and uphold service standards
  • Ability to prioritize and organize work assignments
  • Ability to interact with all associates and guests of the resort
  • Ability to work well in stressful, high-pressure situations
  • Must be able to stand or walk for long periods of time

Experience, Education, & Licensure

  • High School diploma preferred
  • Food Handler’s Certification required
  • RBS certification required

Compensation

Base Pay Start Rate: $16.50/ Hr. + Tips

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