Sales Operations Analyst

EFC International, headquartered in St. Louis, MO, is a leading global supplier of specialty engineered fasteners, components, and solutions to the automotive, industrial, and electronics markets. Our commitment to innovation, quality, and customer success drives everything we do. We're seeking a highly motivated and detail-oriented Sales Operations Analyst to join our dynamic team and help us optimize sales performance and drive business insights.

Position Summary:

As a Sales Operations Analyst at EFC International, you will play a key role in analyzing sales data, identifying performance trends, and optimizing operational efficiency. This role requires a strong analytical mindset, experience with CRM and business intelligence tools, and the ability to communicate insights that drive strategic decisions and improve sales effectiveness.

Key Responsibilities:

• Data Management: Analyze large datasets using CRM systems and Excel to uncover trends and support data-driven decisions.
• Reporting & Visualization: Design clear and concise reports and dashboards using PowerBI to present insights to stakeholders.
• Sales Metrics: Monitor and interpret sales performance metrics such as conversion rates, deal size, and cycle times.
• CRM Expertise: Leverage tools like Dynamics 365 and Proton AI to manage sales processes and pipeline activity.
• Dashboard Development: Create and maintain dynamic PowerBI dashboards for ongoing sales reporting and forecasting.
• Project Coordination: Use project management tools such as Azure DevOps and ticketing systems to manage key sales initiatives.
• Territory Management: Utilize data mapping tools to support efficient territory planning and execution.
• Lead Qualification: Enhance lead scoring and tracking processes to improve pipeline quality and conversion rates.
• Presentation Development: Assist with internal presentations, case studies, and reporting materials to support the sales team.

Qualifications:

• Bachelor's degree in Business, Finance, or a related field preferred.
• 2+ years of experience in sales operations, analytics, or a similar field.
• Proficiency with CRM platforms (e.g., Dynamics 365, Proton AI), Excel, PowerBI, and related analytics tools.
• Strong understanding of sales forecasting, sales KPIs, and business performance metrics.
• Excellent communication and presentation skills, with the ability to translate data into actionable insights.
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Collaborative team player with a proactive and solution-oriented approach.

What We Offer:

• Paid Time Off: 3 weeks PTO plus 11 paid holidays/floating holidays
• Health & Wellness: Medical, dental, vision insurance, and a healthcare FSA
• Financial Benefits: Employer-paid life insurance and AD&D, 401K with employer match
• Employee Support: EAP, wellness reimbursement for fitness memberships and in-home equipment, PPE reimbursement
• A supportive, inclusive, and collaborative culture that values innovation and continuous improvement

Equal Opportunity Employer

EFC International is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds, including women, minorities, veterans, and individuals with disabilities.

Join a global leader that values your expertise and encourages your growth. Apply now to become part of the EFC International team!