Human Resources Manager

Department: Leadership

Location: Burbank, CA

Compensation: $70,000 - $100,000 / year

Description

Holding Hands is seeking an HR Manager who is passionate about our mission to provide quality Applied Behavior Analysis (ABA), Floortime, and mental health services to new regions and markets in the United States. As an HR Manager, you will oversee and execute the company’s HR functions, ensuring compliance, efficiency, and alignment with business goals. You will be responsible for managing onboarding, employee relations, performance management, training, benefits administration, and retention strategies. Additionally, you will play a key role in fostering a positive work environment and organizational culture as the company continues to grow and scale.

The ideal candidate will have extensive knowledge of Human Resources policies, employment laws, and HR best practices, specifically in California. This individual should be able to work autonomously while collaborating effectively with leadership and employees to drive HR initiatives forward.

Familiarity with HR software and tools is also required. Ultimately, you should be able to contribute to the attainment of specific goals and results of the HR department and the organization. This role reports directly to the Director of HR and is a salaried, exempt position.

Location: Burbank, CA

Job Type: Full-Time

Key Responsibilities

• Oversee and execute all HR functions, ensuring compliance with federal and state regulations, particularly California employment laws.
• Develop, implement, and manage HR policies, procedures, and best practices.
• Lead and facilitate onboarding and retention strategies to attract and retain top talent.
• Manage employee relations, conflict resolution, and performance improvement plans while ensuring fair and consistent implementation of HR policies.
• Design and administer training programs to enhance employee skills, leadership development, and company-wide compliance training.
• Support leadership in performance evaluations, goal setting, and career development initiatives.
• Develop and implement strategies for employee engagement, satisfaction, and retention.
• Oversee payroll, benefits administration, and leave management in collaboration with external providers.
• Ensure accurate and compliant record-keeping of personnel-related data, including payroll, benefits, leaves, and performance metrics.
• Serve as a key point of contact for HR-related inquiries and provide expert guidance to employees and management.
• Collaborate with department heads on workforce planning and organizational development.
• Stay current on industry trends, labor laws, and HR best practices to ensure compliance and continuous improvement.
• Daily HR general related duties.
• New Hire experience & training coordination
• Total Rewards oversight and communication (benefit questions, 401k, pay rate, PTO balances, holiday pay)
• Incident Report tracking & reporting
• Management of EE doctor’s notes, accommodation requests & RTW auth
• Coordinate Safety Committee
• Site location compliance (labor posters, eVerify posters, fire extinguishers, OSHA site safety, etc)
• Manage & train HR Coordinators
• Cover for HR Coordinators when needed for time off
  
  

Skills, Knowledge and Expertise

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Current HR certification: PHR or SHRM-CP
• Proven experience as an HR Manager or in a senior HR role.
• Strong knowledge of California labor laws, including wage and hour regulations, leave laws (CFRA, PDL, FMLA), and compliance requirements.
• Proficiency in HR software, HRIS systems (such as ADP), and Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent leadership, problem-solving, and decision-making skills.
• Exceptional interpersonal and communication skills with the ability to build strong relationships across all levels of the organization.
• High level of confidentiality, integrity, and professionalism in handling sensitive information.
• Strong organizational and project management abilities with keen attention to detail.
• Experience with performance management, employee engagement, and retention strategies.
• Experience in the ABA and mental healthcare industry is preferred
  
  

Benefits & Perks - What we bring to the table

• Make a meaningful impact: Join a team dedicated to helping clients thrive
• Our work comes from the heart, not just a textbook or manual. The starting point of therapy is believing in the ability and potential behind every individual.
• Professional growth opportunities: Leverage continuous training and development to elevate your skills and propel your career forward.
• We are committed to supporting our clients' growth and simultaneously providing our staff with diverse growth opportunities. Our goal is to empower our employees to achieve their career aspirations through training opportunities across different modalities, supervision, and mentorship.
• Supportive work environment: Be part of a collaborative team that values diversity, inclusion, and mutual respect.
• We provide DEI training for all new hires
• We host monthly DEI support group

More Benefits

• Competitive Salary & Bonus Plan
• 401(k) with a company match
• Sick/mental wellness time off & Paid Time Off
• Paid Trainings & continued education allowance
• Medical, dental, and vision insurance
• Paid Holidays
• Unlimited Referral Bonus
• Monthly Diversity, Equity, and Inclusion support meetings open to all staff
• Monthly Mental Wellness support meetings open to all staff
• Monthly Registered Behavior Technician group meetings
• Annual Performance Reviews with an opportunity for pay increases
• Mileage reimbursement
• Flexible and supportive company culture
• Team-building social events throughout the year

Ten Things About Holding Hands

• We assume competence.
• We value EBT (evidence-based treatment).
• We respect neurodiversity (among our staff and the clients we serve)!
• We support individual differences and celebrate each milestone, no matter how big or small.
• Neurodevelopmental disorders are not “One Size Fits All.” We tailor the program for the child/teen/adult, not just place them in a program.
• We have interdisciplinary training (behavioral, social, developmental health).
• Building rapport with the client and family is the starting point of any therapeutic relationship.
• This is not just a job for us, but our calling. Our work comes from the heart.
• The most valuable clinical lessons are taught to us by our amazing kiddos and the clients that we serve.
• We are a team: Client-Centered Family Collaborative Clinical Team Supportive Administrative Team = Success
  
  

Holding Hands is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. Holding Hands Inc. does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities/operations. These activities include staffing on cases, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, families, and our vendors.

Holding Hands will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Holding Hands is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.