Behavioral Health Navigator
HMSA
Date: 3 weeks ago
City: Honolulu, Hawaii
Contract type: Full time
- Assessment
- Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.
- Communication
- Communicates with HMSA members, physicians, case managers, and disease management team members.
- Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.
- Triage
- After assessment, triage members to appropriate BH program
- Data Management and Documentation
- Complete and file forms and input data into appropriate HMSA systems.
- Education
- Provide navigation, referrals to community resources, and educational materials.
- Performs all other miscellaneous responsibilities and duties as assigned or directed
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