Systems Console Specialist

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13255697 Process application systems in the Print Shop and Master Console areas. Manages the flow of all production and development of jobs through the system. \*\*\*position will work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends. **What youll do**

• Administers Company, Division, and Department, Security and area policies, procedures and standards. Understand Security and environmental issues related to the Datacenter.
• Develops information/data for the Information Services Division morning statuses reports and are accountable for its accuracy.
• Responsible for ensuring documentation manuals are kept-to-date.
• Must communicate and interact with both technical and non-technical personnel while resolving problems.
• Responsible for filling out a UCR and Incident ticket on all hardware/software problems and maintaining the logbook for various
  
  

Customer Engineers.

• Utilize console and auxiliary equipment in the most efficient way to process the jobs scheduled.
• Maintain necessary materials and equipment to process work.
• Ensure reports are printed according to due out to meet department and company SLAs.
• Report any program, machine, and scheduling problems to the Shift
  
  

Supervisor.

• Responsible for cleaning and maintaining all equipment located in the print shop according to area guidelines.
• Responsible for correctly printing all reports, filling out the order forms and printing and voiding all checks for various systems.
• Assist in the implementation of new software and hardware installations.
• Continuously monitoring and reacting to IT operations schedules.
• Maintain accurate logs and documentation of system operations, issues and resolutions. **Knowledge/Skills/Abilities**
• Problem solving and analytical skills, as well as the ability to troubleshoot computer problems could arise.
• Time management skills essential to ensure all tickets, job failures, alerts, and reports are completed thoroughly and on time.
• Strong communication skills and be able to follow directions clearly.
• Ensure data security and integrity through adherence to company protocols. **What you need**
• High School education or its equivalent.
• Work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends. ```{=html}
  
  

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• Must be able to lift up to 50 pounds, 80% of the time, for a 12-hour shift.
• Must be able to be on feet, 80% of the time, for a 12-hour shift.
• Must be able to spend a 12-hour shift, stooping, bending and lifting
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• Work 12 hours, on a 3-day rotation schedule, which will include some holidays and weekends. **Bonus if you have**
• Experience working with Excel, Word and Microsoft office applications.
• Knowledge and/or experience ISPF, TSO, OnDemand.
• Automated Report Distribution and Tracking Software and commands, and MVS commands.
• Experience working with RICOH printers and RPD.
• Ability to utilize equipment correctly to prevent misprinted and late reports.
• Must possess excellent telephone communication skills.