Field Service Aerial Technician - FIELD004840
Wagner Equipment
Date: 3 weeks ago
City: Commerce City, Colorado
Contract type: Part time
Would you like to be part of a focused, dedicated team? Do you want to
work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow your
career and thrive under Wagners reputation for excellence. We offer excellent
benefits and supply you with the tools you need to maximize your potential and
grow within Wagner.
Benefits Include
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8
company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a
company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services
include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac
Critical Illness + Accidental Insurance, ID WatchDog and discounted
employee phone plans.
Pay Rate: $31.05 - $38.48 per hour
Pay is dependent on experience and education.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities
To Perform These Essential Functions.
Repairs and maintains equipment to Wagner Equipment standards.
Ability to perform advanced troubleshooting
Performs field repairs as needed. Performs all repairs, annual
inspections, and preventative maintenance services on high reach aerial
equipment and material handling equipment. (i.e. Genie, JLG, MEC, etc)
Possesses the ability to operate, repair, and service multiple types of
equipment and brands.
Makes determinations in the field on warranty repair and guidelines,
communicating decisions to customer and dispatcher
Operates and maintains company service truck, as needed.
Continues career development to include on the job training, online, and
instructor led training.
Conducts business professionally. Maintains self-control and integrity in
stressful situations. Maintains a professional image.
Adheres to all customer requirements while on job site.
Orders parts required to complete repairs. Evaluates parts to determine
reusability and cause of failure.
Completes service reports, time entry, and all other paperwork and
reporting on a laptop and submits them daily via e-mail.
Communicates machine issues, problem resolution plan(s) and status of
repair(s) to customer during repairs.
Adheres to all customer care standards.
Works safely at all times and adheres to all applicable safety policies,
procedures, and standards.
Performs other duties as assigned.
Knowledge Skills And Abilities
Excellent customer service skills.
Familiar with ANSI A92 aerial work platform standards.
Ability to self-schedule and perform duties with minimal supervision required.
Knowledge and use of Microsoft computer products or other comparable systems
required.
Ability to establish and maintain effective working relationships with others
to include customers, vendors, employees and the public.
Ability to work overtime with minimal notice required.
Ability to drive for long periods of time and overnight travel, as required.
Consistent attendance.
Required Education And Experience
High School Diploma or GED
Relevant CAT related courses
3+ years experience servicing heavy equipment
1+ years administrative/clerical experience
3+ years customer service experience
Additional Eligibility Requirements
DOT Health Card
Class D Drivers License
MSHA License
Competencies
Data
Entry,Telephone,Reading/Writing,Reasoning,Organizational,Communicat
ion &Math Skills
Product &Safety Knowledge
Basic Knowledge of Microsoft Word and Outlook
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equip ent
Work Environment
Noise: Loud, Environment: Indoors and Outdoors
Physical Demands
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 100 pounds or
more
Travel Requirements
75%- 100%
Other Duties
Job Offers are contingent upon all required pre-employment screenings which
may include but are not limited to background checks, drug/alcohol
testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
work and grow with other motivated, ambitious people?
Wagner Equipment Co. offers challenging career opportunities, extensive
training and employee development along with an opportunity to grow your
career and thrive under Wagners reputation for excellence. We offer excellent
benefits and supply you with the tools you need to maximize your potential and
grow within Wagner.
Benefits Include
Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8
company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a
company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU- Citizens Equity First Credit Union - Employees have access to services
include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Unum Supplemental life Insurance, Aflac
Critical Illness + Accidental Insurance, ID WatchDog and discounted
employee phone plans.
Pay Rate: $31.05 - $38.48 per hour
Pay is dependent on experience and education.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities
To Perform These Essential Functions.
Repairs and maintains equipment to Wagner Equipment standards.
Ability to perform advanced troubleshooting
Performs field repairs as needed. Performs all repairs, annual
inspections, and preventative maintenance services on high reach aerial
equipment and material handling equipment. (i.e. Genie, JLG, MEC, etc)
Possesses the ability to operate, repair, and service multiple types of
equipment and brands.
Makes determinations in the field on warranty repair and guidelines,
communicating decisions to customer and dispatcher
Operates and maintains company service truck, as needed.
Continues career development to include on the job training, online, and
instructor led training.
Conducts business professionally. Maintains self-control and integrity in
stressful situations. Maintains a professional image.
Adheres to all customer requirements while on job site.
Orders parts required to complete repairs. Evaluates parts to determine
reusability and cause of failure.
Completes service reports, time entry, and all other paperwork and
reporting on a laptop and submits them daily via e-mail.
Communicates machine issues, problem resolution plan(s) and status of
repair(s) to customer during repairs.
Adheres to all customer care standards.
Works safely at all times and adheres to all applicable safety policies,
procedures, and standards.
Performs other duties as assigned.
Knowledge Skills And Abilities
Excellent customer service skills.
Familiar with ANSI A92 aerial work platform standards.
Ability to self-schedule and perform duties with minimal supervision required.
Knowledge and use of Microsoft computer products or other comparable systems
required.
Ability to establish and maintain effective working relationships with others
to include customers, vendors, employees and the public.
Ability to work overtime with minimal notice required.
Ability to drive for long periods of time and overnight travel, as required.
Consistent attendance.
Required Education And Experience
High School Diploma or GED
Relevant CAT related courses
3+ years experience servicing heavy equipment
1+ years administrative/clerical experience
3+ years customer service experience
Additional Eligibility Requirements
DOT Health Card
Class D Drivers License
MSHA License
Competencies
Data
Entry,Telephone,Reading/Writing,Reasoning,Organizational,Communicat
ion &Math Skills
Product &Safety Knowledge
Basic Knowledge of Microsoft Word and Outlook
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equip ent
Work Environment
Noise: Loud, Environment: Indoors and Outdoors
Physical Demands
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 100 pounds or
more
Travel Requirements
75%- 100%
Other Duties
Job Offers are contingent upon all required pre-employment screenings which
may include but are not limited to background checks, drug/alcohol
testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
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