Appointment Scheduler I

Bienvivir All-Inclusive Senior Health (Bienvivir) is a community-based, patient-centered, comprehensive health care delivery system that advocates and promotes quality of life, optimum independence, dignity, and choices in a nurturing environment for frail seniors. Since 1987, Bienvivir has served the frail seniors of El Paso, Texas through the provision of the Program of All-Inclusive Care for the Elderly (PACE).

PACE is a unique managed care benefit for frail seniors (referred to as participants) age 55 and older who are certified by the state as needing nursing home level care and who reside in a PACE service area. PACE programs coordinate and provide comprehensive medical and support services so that participants can remain independent and stay in their homes for as long as safely possible.

**BENEFITS for Full and Part-time employees who work 30 or more hours per week:**

We pay 100% of the MEDICAL monthly premiums for Employee Only coverage.

We pay 100% of the DENTAL monthly premiums for Employee Only coverage.

We provide an affordable VISION monthly premium for Employee + Family coverage.

We pay 100% of BASIC LIFE for a benefit amount of $10,000.

We offer safe harbor matching contributions for the 403(B) RETIREMENT SAVINGS account.

We offer up to fifteen (15) days of PAID TIME OFF based on paid hours per pay period.

We offer eleven (11) company-observed PAID HOLIDAYS.

We offer education and TUITION REIMBURSEMENT.

We offer MILEAGE REIMBURSEMENT.

Bienvivir Is Currently Accepting Applications For The Following Position

**APPOINTMENT SCHEDULER I**

Under the direct supervision of the Dispatch Supervisor, the Appointment Scheduler I is responsible for the complex daily scheduling of diagnostic and subspecialty appointments in a manner that is fully integrated with day center operations.

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Responsibilities

• 1. Schedules all routine and non-routine appointments, diagnostic, imaging, procedures, and surgeries consistent with the participants diagnosis and procedure request/physicians order, appropriate provider, time, and location utilizing automated scheduling system andenters notes/special instructions needed for scheduling in the electronic medical record.
• Provides accurate, detailed information to the clinic staff regarding test preparations and any other directional information needs.
• Communicates with clinic the need for prior authorization as needed. Obtains proper medical clearance and pre-su